TheRole
In this role, you will take on a key responsibility in managing the end-to-end TA lifecycle: handle interview scheduling, preparing and extending offers, background checks, and pre-boarding activities. Ensure data accuracy and stakeholder collaboration to optimize candidate experience and efficiency., contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
What you'll do
- End-to-End Onboarding Support: Facilitates the candidate lifecycle by managing offer letters, new hire packets, background checks, and pre-boarding logistics.
- Logistics & Communication: Coordinates interview schedules, sends invites, administers candidate testing, and serves as a primary touchpoint for candidate inquiries.
- Data Integrity & Systems Management: Maintains high data quality within ERP and TA systems, specifically managing digital documentation via tools like DocuSign.
- Reporting & Documentation: Responsible for tracking candidate movement, generating data reports, and ensuring all recruitment files are properly archived for audit readiness.
- Process Optimization: Partners with HR teams to align TA practices and contributes to the creation and review of Standard Operating Procedures (SOPs).
- Compliance & Auditing: Participates in training and internal audits to ensure all hiring activities meet organizational standards and data accuracy requirements.
What you'll bring
- Educational Foundation & Experience: Requires a Bachelor's degree (HR, Psychology, or related) paired with at least 2 years of solid experience in a similar Talent Acquisition or HR administrative capacity.
- Technical Proficiency: Must be an expert in Hiring/ERP systems and ATS tools, with specific experience in interview scheduling software, background check vendor management, and digital tools like DocuSign and Microsoft Excel.
- Data & Process Management: Highly skilled in managing the employee lifecycle database, ensuring data integrity, and translating statistical reporting into actionable insights.
- Operational Excellence: Proven ability to work in shared services or matrix environments, maintaining a structured, systematic approach to meet tight deadlines with high accuracy.
- Soft Skills & Ethics: Strong communicator who can resolve conflicts with integrity, maintain strict confidentiality, and collaborate effectively with diverse stakeholders.
- Strategic Mindset: A proactive, result-oriented professional who takes initiative, makes sound judgments, and is committed to continuous process improvement and company growth.
What we offer
- Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
- Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
- Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
- Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time
Other Work Details:
- Shift times: Mid-shift (3pm-12am MNL/8am-5pm CET) & Night Shift (10pm-7am MNL/10am-7pm EST)
- Willing to work during PH holidays and weekends.
