Location: Mandaluyong City
Work Arrangement: On-site
Schedule: Monday to Friday
Job Summary
We are seeking an experienced
Talent Acquisition Manager to lead the organization's talent acquisition strategy and recruitment operations for a fast-paced
Quick Service Restaurant (QSR) business. The role will oversee high-volume hiring for restaurant operations while supporting recruitment requirements for corporate and support functions.
The ideal candidate has a strong background in
QSR, fast food, restaurant, hospitality, or other high-volume consumer-facing industries, with proven experience managing large-scale recruitment, talent pipelines, and recruitment teams.
Key Responsibilities
- Lead the overall talent acquisition strategy for restaurant and corporate hiring.
- Oversee high-volume recruitment for crew, shift leaders, supervisors, store managers, and area managers.
- Develop recruitment plans aligned with store manpower requirements, expansion plans, and business growth.
- Build sustainable talent pipelines for both frontline and managerial positions.
- Manage sourcing through job portals, social media, referrals, recruitment partners, career fairs, and other channels.
- Partner closely with Operations and HR leaders to identify workforce requirements and hiring priorities.
- Monitor recruitment KPIs including time-to-fill, hiring volume, offer acceptance, sourcing effectiveness, and pipeline conversion.
- Lead recruitment campaigns for new store openings and urgent manpower requirements.
- Manage external recruitment agencies, manpower providers, and other talent acquisition partners.
- Drive improvements in recruitment processes, candidate experience, and hiring turnaround time.
- Lead employer branding and talent attraction initiatives.
- Coach and develop recruitment team members to consistently achieve hiring targets.
- Prepare recruitment reports and workforce hiring analysis using Excel and other tracking tools.
Qualifications
- Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
- 6–8 years of recruitment or talent acquisition experience, with at least 2 years in a supervisory or managerial capacity.
- Strong experience in QSR, fast food, restaurant, hospitality, retail, or other high-volume industries.
- Proven experience handling volume hiring and multi-location recruitment.
- Experience hiring restaurant frontline, supervisory, and managerial positions.
- Experience in corporate recruitment is an advantage.
- Strong sourcing, recruitment strategy, stakeholder management, and team leadership skills.
- Experience with ATS, recruitment platforms, and recruitment analytics is preferred.
- Strong Excel skills and ability to manage recruitment metrics.
- Results-driven with strong organizational and communication skills.
