T&T Director - Customer - CB - Japanese Client Services - SEA

Work you'll do

With a population approaching 700 million, Southeast Asia is increasingly attracting investment interest from Japanese companies. As Japan faces ongoing challenges from an aging and shrinking population, expanding overseas operations has become essential for Japanese consumer business companies aiming for sustained growth. Southeast Asia, with its large economic zone and geographic and cultural proximity, stands out as a key region for Japanese consumer-focused companies.

However, many categories within the Southeast Asian consumer business market are already dominated by major global corporations, and local leading companies have been strengthening their presence as well. Establishing and expanding Japanese consumer businesses in this competitive environment is no simple task.

Additionally, the unique characteristics of Southeast Asian markets pose significant challenges for Japanese companies seeking to leverage their existing strengths. For example:

• In several key Southeast Asian countries, traditional trade remains highly influential, unlike in Japan, where modern trade has long been predominant. This means that simply transplanting domestic knowledge, expertise, and systems will not be effective.

• Furthermore, each country varies in religion, language, lifestyle, income levels, logistics, and foreign ownership regulations, making Southeast Asia a collection of diverse, mid-sized markets rather than a single, unified region.

• As a result, Japanese companies face unique management challenges that don't exist domestically, such as achieving the right balance between country-specific customization and regional standardization across all aspects of business-from organizational structure and operational models to IT infrastructure and talent development.

• In many respects, Southeast Asia is also ahead of Japan in the adoption of social media and digital payments, creating an environment for consumer behavior that differs significantly from Japan.

Amidst these factors, demand for our expertise as a management consulting firm rooted in Southeast Asia continues to grow annually. Given this background, we are actively seeking candidates for consulting positions focused on supporting Japanese consumer business companies in Southeast Asia.

The following are examples of key themes in our Operations, Industry & Domain Solutions (OI&DS) projects for Japanese companies in Southeast Asia:

• Development of business and market entry strategies, and channel strategy formulation

• Planning and execution of sales operations reform and digitalization

• Designing and implementing distribution structure transformation

• Digitalization and enhancement of consumer touchpoints and engagement

• Optimization of trade promotions

• Strategy formulation and execution for M&A, alliances, and partnerships with startups

As Director, you will demonstrate leadership within a mixed project team consisting of internal and external local members and JCS members, managing the entire project as a project director while leveraging personal strengths to take responsibility for project case and client business development.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Directors across our Firm are expected to:

• Lead from the front, acting as an exemplary role model of integrity for leaders at all levels promote a strong sense of loyalty and followership as well as to energise others to perform at the highest level

• Build a high-performance culture by cultivating individual and team strengths drive outstanding service, quality and stakeholder value, often through a mix of large cross-business and/or cross-border teams.

• Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte from others.

• Build and maintain trust-based relationships with senior stakeholders and influencers, using highly developed influencing skills to drive positive impact in complex situations.

• Set and communicate strategic direction, excite people around the vision and align diverse, cross-business as well as cross-border teams to achieve success.

• Manage the development of a strong pipeline of diverse talent for current/ future success own and drive a talent experience that differentiates Deloitte from others.

• Actively manages the business to deliver maximum value to Deloitte and to external stakeholders.

Requirements:

• Extensive consulting experience in strategy and operations within the consumer goods and food & beverage industries

Focus Area:

• Services in growth strategy, mid-term planning, sales transformation, marketing, and supply chain management (SCM) reform

• Channel strategy (including omnichannel approaches)

• Development of global strategy and operational structures

• Proven track record of directly negotiating with clients and continuously securing and executing projects

• Experience in overall project management

• Native level Japanese and business level English or native level English and business level Japanese

• In-depth consulting experience in a specific industry (technology, consumer, manufacturing, etc.)

• Southeast Asia related consulting experience

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

• IT

• SNS

• /

• /

• M&A

:

:

• SCM

• ()

• ()

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

#LI-DNI

JCS-CBO

#LI-AB