Systems Support Officer

About Us

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.

We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.

Responsibilities

• Provide Infrastructure and Application support to his assigned site which covers Application, Network, Communication, Servers, Workstation, and other IT peripherals by ensuring that IT Infrastructure adheres to the Procedures and Policies set by the Global/Regional/Local Offices
• Provide support to the deployed IT solution deployed to the site, Warehouse Management
• Provide first level of IT support for all IT related equipment, such as but not limited to, computers, printers, network, mobile phones, and other IT peripherals
• Provide first level of IT support for the deployed IT solution to the site, such as, but not limited to, Warehouse Management System (WMI, SCALE, WMOS), and Transport Management System
• Provide and deliver IT support services based on expected SLA defined in the IT Support Procedure
  
  

Requirements

• Graduate of Computer Science (CS), Information Technology (IT), Application Development (AD), Computer Systems Engineering (CSE), or related courses
• Knowledge on Systems and Network Infrastructure
• Analytical Skills
• Results oriented
• Project Management Skills
• Good communication skills both in spoken and written, both in English and Filipino
• Able to do multi-tasking and how to prioritize, with minimal supervision
• Systems and Network Infrastructure skills
• Knowledge in Electronic Data Interchanges (EDI) is an advantage
• Knowledge in Warehouse Operations and or Transport Management is an advantage