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Description :
You'll provide engineering support and technical expertise of a highly distributed multi-domain Active Directory Forest
Develop and maintain complex script-based solutions utilizing Microsoft PowerShell
Engineer effective industry best practice focused Windows based services and solutions
Interface with internal and external customers and third-party teams for configuration, integration and deployment activities
Deploy and maintain support tools, and automation of deployment/troubleshooting routines relevant to the infrastructure
Document, schedule, conduct and test system changes in accordance with TTEC operational guidelines.
Ability to work on an On-Call rotation, nights and weekends as required
What You Bring to the Role :
BA/BS in CS/IS or related degree or equivalent experience
5-7 years of expertise installing, configuring, and maintaining Windows Server 2012R2 through current branch
Strong and demonstrated experience with automated deployment platforms and scripting (PowerShell, VBScript, SCCM/MEMC etc.)
Detailed understanding of advanced Windows Services including Terminal Services, IIS Server, SCCM/MEMC, Exchange Server/O365/Azure, Hyper-V.
Detailed and demonstrated understanding of Windows based LDAP, ADSI, DNS, DHCP, PKI
Understanding of Shared Storage, Replication, load balancing, and LAN/WAN Technologies
Experience with compliance and audit processes, SOX, SAS 70/SSEA 16, HIPAA and PCI requirements and reporting
Current Microsoft Certified IT Professional or MCSE
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Job ID: 104896215
