Systems Analyst & Support Specialist – Talent Acquisition Technology (Manila Based, Remote)
About the Role
Hudson Talent Solutions is looking for a
Systems Analyst & Support Specialist to maintain and enhance our AI-driven recruitment platforms. You will troubleshoot technical issues, support ATS/HRIS integrations, and drive automation across teams. This role is ideal for someone who is proactive and eager to shape the future of recruitment technology.
What You'll Do- Technical Troubleshooting: Resolve system issues and monitor performance.
- System Administration: Manage user permissions and oversee maintenance.
- Documentation: Create guides and maintain system documentation.
- User Support: Provide training and support to clients and internal teams.
- Continuous Improvement: Analyze system performance and recommend enhancements.
- Implementation Support: Assist in new client onboarding and platform setups.
What You'll Bring
- Experience: 2–4 years in technical support, business analysis, system administration, or platform analyst roles—preferably within SaaS/PaaS or HR Technology.
- Technical Fluency: Strong skills in troubleshooting integrations (APIs, webhooks), addressing data discrepancies, and understanding AI model behaviour. Experience with ATS/HRIS platforms is highly advantageous.
- Automation & Low-Code Skills: Experience building workflows or solutions using PowerApps, Power Automate, or similar low-code platforms.
- Analytical Strength: Strong diagnostic abilities for resolving complex issues and managing performance optimisation.
- Proactive Mindset: Ability to anticipate, detect, and resolve issues before they impact operations.
- Collaboration: Experience partnering with engineering, product, operations, and vendor support teams.
- Preferred: Exposure to AI-powered platforms, agent-based tools, or recruitment automation technologies.
Why Join Us
- Work hands-on with cutting-edge AI-driven recruitment technology.
- Influence platform stability, scalability, and innovation across global teams.
- Help shape the future of recruitment through automation, AI, and intelligent workflow design.
- Grow your career in system analysis, TA tech operations, or digital transformation.
- Be part of a supportive, forward-thinking culture committed to excellence in client delivery.
If you're ready to make an impact in Talent Acquisition technology, we'd love to hear from you. Apply today!
Please note that parts of our communication used in the course of providing our services are generated with AI assistance and have been reviewed for accuracy by a human. As a company, we are committed to the responsible and ethical use of AI in our services.
