Systems Analyst (D365)

Overview:

Analyze business requirements and translate them into functional and technical specifications for Dynamics 365 CE solutions, ensuring alignment with business needs and technical feasibility.

Duties and Responsibilities:

Requirements Analysis & Solution Design

• Translate business requirements into system/application designs within Dynamics 365 CE.

• Conduct fit-gap analysis and propose viable alternatives.

• Create solution design and integration of design documents.

• Support data mapping and transformation activities.

Documentation & Specifications

• Write technical and functional specifications, including diagrams such as data mapping, sequence, and process flows.

• Review and prepare documentation required for deployment to production environments.

Testing & Quality Assurance

• Assist in developing test cases, test plans, and test data.

• Collaborate with developers to resolve defects identified during system testing and UAT.

• Validate test outcomes to ensure solutions meet business expectations.

Stakeholder Engagement

• Conduct demos of proposed or delivered solutions to project stakeholders.

• Communicate effectively with non-technical staff and interdisciplinary teams.

Qualification:

• Advanced degree or equivalent experience is an advantage. Technical Knowledge / Experience

• Experience in implementing systems/applications with multiple integration points.

• Strong understanding of Dynamics 365 CE, Power Platform, and Azure Services.

•Ability to assess business requirements and translate them into relevant technical solutions.

• Skilled in writing design documents and specifications.

• Familiarity with testing methodologies and defect resolution processes.

Certifications:

Microsoft Certified: Dynamics 365 Functional Consultant Associate.

Microsoft Certified: Power Platform App Maker Associate.

Microsoft Certified: Azure Fundamentals.

Agile or Business Analysis certifications are a plus.