Be part of a leading Australian healthcare organisation delivering innovative health, rehabilitation, and wellbeing services through a growing network of specialist businesses
The Opportunity
Own and evolve a business-critical HubSpot platform across a growing portfolio of brands within a leading Australian healthcare organisation. Collaborating with business and technology stakeholders, you'll drive CRM innovation, optimise business processes, and build a scalable platform that supports long-term growth and digital transformation
Why join us
- Proudly Great Place to Work® certified
- Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
- Grow with stability: 100+ in our 10-Year Club by 2025
- Dynamic talent network: 2,000+ across APAC and beyond
- Competitive compensation with annual reviews
- Comprehensive medical care for you and your family
- Generous paid leave because work-life balance matters
- Level up with LinkedIn Learning and tailored training
- Flexible work setup
Staff Testimonial
Stepping out of your comfort zone opens a whole new world of opportunities for you. - Business Support Officer, ASW Philippines.
What You'll Do
- Own the day-to-day administration, optimisation, and continuous enhancement of the HubSpot platform across multiple business units
- Partner with stakeholders to understand business requirements and translate them into practical CRM solutions
- Lead the successful onboarding of new brands and teams, ensuring a seamless transition onto the HubSpot platform
- Improve operational efficiency by designing scalable automation, streamlining workflows, and promoting best practices
- Transform CRM data into meaningful insights through dashboards and reporting that support informed business decisions
- Act as the trusted HubSpot expert, providing guidance, training, and ongoing support to drive user adoption
- Champion continuous improvement by identifying opportunities to strengthen CRM capability and enhance the overall user experience
Key Criteria
- At least 2 years experience administering HubSpot or a similar CRM platform with hands-on experience in platform optimisation and user support
- Bachelor's degree in Information Technology, Business Information Systems, Computer Science, or a related discipline
- Proven experience owning and optimising HubSpot or a similar enterprise CRM platform within a complex business environment
- Demonstrated success delivering CRM initiatives that improve business processes, platform adoption, and operational efficiency
- Strong ability to partner with stakeholders, understand business needs, and translate them into practical CRM solutions
- Commercially minded with excellent problem-solving skills and a passion for driving continuous improvement
- Confident working with CRM data, reporting, and governance to support informed business decision-making
- Highly organised, adaptable, and able to manage multiple priorities while delivering quality outcomes
- HubSpot certifications or experience with CRM integrations, data migration, or enterprise platform implementations will be highly regarded
Work setup
- Manila (BGC, Taguig): Australian hours (6 AM - 3 PM PHT) with a fully remote setup
