Position Type: Full-time
Location: Philippines (Remote)
Schedule: EST
About the Company
Our client is a rapidly growing technology solutions provider dedicated to delivering innovative IT services that empower organizations to thrive in a digital-first world. They foster a collaborative, high-performance culture that values open communication, technical excellence, and meaningful client partnerships. Their team environment encourages continuous learning, professional growth, and strong relationshipsboth internally and with clients.
About the Role
Our client is seeking a skilled Systems Engineer to join their Technical Operations team. This role plays a critical part in designing, supporting, and maintaining robust systems infrastructure that powers mission-critical technologies. The Systems Engineer will work closely with clients to assess needs, recommend solutions, and implement scalable, secure, and high-performing systems. This position blends hands-on technical execution with client-facing collaboration and serves as an escalation point for complex system issues, outages, and infrastructure projects.
Responsibilities
- Design, develop, support, and maintain hosted and on-premises systems infrastructure.
- Lead technical discovery sessions with clients to assess infrastructure needs and recommend appropriate solutions.
- Implement, configure, and manage Azure cloud environments, hybrid networking, and on-prem systems.
- Serve as an escalation point for system outages, performance issues, and change management requests.
- Build, modify, test, and document system configurations and deployments.
- Support backup, disaster recovery, and business continuity solutions.
- Monitor system performance, troubleshoot issues, and ensure system reliability and security.
- Collaborate with internal teams to deliver high-quality IT service and project outcomes.
- Provide after-hours support when necessary.
Competencies and Qualifications
Must-Have
- 2-year technical degree or equivalent hands-on work experience.
- Experience troubleshooting Azure AD identity, MFA, and conditional access issues.
- Strong experience with Azure cloud technologies, including:
- Azure Virtual Networks
- Network Security Groups (NSGs)
- Azure Active Directory
- VPN gateways and hybrid networking configurations
- Solid background in on-premises infrastructure, including:
- Hyper-V clusters
- Windows Server roles
- Integration with cloud services
- Experience with SAN technologies (e.g., NetApp, Nimble, TruStorage).
- Experience managing backup and disaster recovery solutions (e.g., Veeam, Barracuda, Azure Backup).
- Strong client-facing communication skills and a customer-first mindset.
- Prior experience in an enterprise or MSP (Managed Service Provider) environment.
- Ability to work independently and collaboratively on moderately complex projects.
- Experience with Microsoft Modern Workplace tools:
- Intune
- Teams
- Exchange Online
- SharePoint Online
Nice-to-Have
- Mid-level networking expertise (VLANs, subnets, DHCP, firewall configuration).
- Experience supporting remote workforce environments and VPN solutions.
- Familiarity with network monitoring tools (e.g., Wireshark, PRTG, Auvik).
- Relevant certifications such as AZ-104, AZ-305, AZ-500, and Microsoft 365 certifications.
Key Qualities
- Strong problem-solving mindset with a passion for technical challenges
- Excellent communication and interpersonal skills
- Customer-focused with a service-driven attitude
- Highly organized and detail-oriented
- Comfortable working in fast-paced, evolving environments
- Proactive, reliable, and accountable
- Team-oriented with a collaborative spirit
What We Offer
- 100% Remote Work Work from anywhere in the Philippines.
- Career Growth Opportunities Gain hands-on experience, and continuous learning.
- Collaborative & Innovative Team Work alongside skilled professionals who value excellence.
Application Process
We understand that searching for a new job can be challenging, and we're here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.
The interview process includes a Recruiter Interview, Client Interview, and Assessment. As part of the process, candidates complete a hands-on task during the technical interview. Throughout each stage, we keep you informed and provide feedback as quickly as possible, ensuring you feel valued and supported throughout your journey with us.
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