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Job Description

Responsibilities:

  • Provide L3 support for banking applications in CCO and PMR domains.
  • Investigate incidents, perform root cause analysis, and coordinate with vendors, testers, and L1/L2 teams.
  • Manage testing scope, support fixes, and production implementation.
  • Troubleshoot Ctrl-M batch job failures and monitor production issues.
  • Handle middleware patching, OS patching, and certificate renewals.

Must-Have Skills:

  • Strong in Java/J2EE and Oracle DB; experience with MSSQL.
  • Solid knowledge of production support processes.
  • Ability to work across functional domains and technologies.

Preferred Skills:

  • CRM (Microsoft Dynamics) experience.
  • Knowledge of TBMS by SunTec, billing/pricing applications.
  • Familiarity with JBoss EAP and Linux (RHEL).

More Info

About Company

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Job ID: 134228055

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Metro Manila / NCR

Skills:

SQL.JavaOracleMssqlCRMProduction Support