Supply Chain Specialist (Korea Market)

Work Location: Mountbatten

Industry: Medical Supplies

Responsibilities:

• Lead monthly demand planning activities by consolidating sales forecasts, analyzing forecast accuracy against actual performance and prior submissions, and reporting key variances to Sales and Supply Chain leadership.

• Align inventory and replenishment plans with sales demand through monthly Sales and Operation Planning (S&OP) reviews, MRP analysis, requisition validation, and coordination with suppliers and distribution centers.

• Monitor warehouse and in-transit inventory, track Months of Supply coverage, and proactively escalate supply risks, shortages, delays, or inventory gaps.

• Coordinate with 3PL providers to manage inbound and outbound logistics, warehousing, transportation, and delivery operations, while ensuring order fulfillment efficiency and inventory accuracy.

• Oversee customer order management, including sales order creation, urgent order handling, shipment coordination, delivery scheduling, and maintenance of shipping documentation.

• Develop and maintain supply chain process documentation, including lead times, SOPs, work instructions, and end-to-end procedures with 3PL partners.

• Coordinate logistics execution across air, ocean, FCL/LCL, land, and courier shipments by working closely with customers, 3PL warehouse providers, forwarders, and internal stakeholders to ensure timely delivery and shipment visibility.

• Maintain accurate ERP transactions, stock availability updates, freight coordination, shipping documentation, filing records, and shipment amendment follow-ups.

Requirements

• Bachelor's degree in supply chain, Logistics, International Trade, Industrial Engineering, or a related field, with a minimum of 5 years of relevant experience in supply chain, logistics, customer service, order management, or 3PL warehouse coordination, preferably in the medical device, pharmaceutical, or start-up environment.

• Strong knowledge of customer order fulfillment, inventory coordination, logistics execution, KPI tracking, and South Korea import, customs, and regulatory requirements is a must.

• Proficient in Microsoft Office, especially Excel for reporting and analysis experience with ERP systems, Tableau, macros, Visio, or other reporting tools would be advantageous.

• Strong communication skills in Korean and English, with the ability to work effectively with customers, distributors, internal stakeholders, 3PL providers, and forwarders from Korea.
  JOB-00506

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

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EA Personnel: Lee Kah Yung (Roger)