Supply Chain Assistant Manager

Company Description:

Specializes in providing full technical services such as preventive and corrective first and second-line maintenance, 24-hour customer service, and on-site support and program management to their large client of local and international banks who require support with their self-service financial products and retail point-of-sale systems.

Job Description:

Workshop Operations (Repair & Quality):

Lead daily repair operations to ensure high productivity and fast turnaround

Monitor and improve repair cycle time (MTTR)

Ensure all repaired parts meet strict quality standards before release

Identify recurring defects and drive corrective actions

Logistics & Distribution:

Oversee end-to-end delivery of parts to support field operations

Ensure timely dispatch and delivery across all service areas

Implement and enforce proper packaging and handling standards

Monitor and improve delivery performance and service levels

Returns & Parts Movement:

Ensure proper tracking and return of deployed parts

Drive accountability across teams for parts recovery and documentation

Maintain visibility on parts movement from release to return

Fleet & Operations Support:

Manage delivery fleet to ensure availability and reliability

Oversee preventive maintenance and vehicle utilization

Monitor operational costs such as fuel and logistics expenses

Qualifications

With at least 3–5 years in the role

Relevant experience must include:

Workshop / repair operations (electronics, ATM, telco, IT hardware, etc.)

Logistics operations (inbound/outbound, dispatching)