Supervisor, General Affairs

The General Affairs Supervisor provides operational and administrative support to retail stores and offices. They ensure that facilities, supplies, and services are well-managed, enabling frontline staff to focus on sales and customer service.

Key Responsibilities

Facilities & Maintenance

• Supervise store and office maintenance, repairs, and cleanliness.
• Coordinate with contractors and vendors for facility services.

Administrative Support

• Manage procurement of office supplies, uniforms, and store equipment.
• Oversee inventory of non-merchandise items (e.g., forms, stationery).

Vendor & Contract Management

• Liaise with external service providers (security, janitorial, utilities).
• Ensure contracts are up-to-date and services delivered as agreed.

Compliance & Documentation

• Maintain records of permits, licenses, and regulatory requirements.
• Ensure compliance with safety and labor standards.

Employee Support

• Provide logistical support for staff activities (trainings, meetings, events).
• Handle requests related to workplace facilities and supplies.

Qualifications

• Education: Bachelor's degree in Business Administration, Management, or related field.
• Experience: 3–5 years in general affairs, administration, or facilities management, preferably in retail.
• Technical Skills: Knowledge of procurement, vendor management, and basic facilities maintenance.
• Soft Skills: Strong organizational skills, attention to detail, communication, and problem-solving abilities.