Sunnies Inc. | Demand Planning Officer

AT A GLANCE  

The Demand Planning Officer is responsible for monitoring demand forecasting, supply ordering, ABC analysis, and replenishment strategies of the assigned brand.  

YOUR OVERALL MISSION & DAY-TO-DAY 

Forecasting & Demand Analytics 

• Supervise the preparation and maintenance of demand forecasts using historical sales, market trends, seasonality, and business inputs.  
• Monitor forecast accuracy and planning KPIs, identify forecast variances, and recommend corrective actions.  
• Review demand drivers, promotional activities, and new product launches to support accurate demand planning.  
• Prepare and consolidate demand planning reports and analyses for management review.  
• Coordinate with Merchandising, Sales, Marketing, and Supply Chain teams to validate demand assumptions and planning requirements.  

Inventory Strategy & OTB / Buy Planning 

• Supervise replenishment planning and inventory management activities to maintain target inventory levels and product availability.  
• Monitor inventory health using safety stock, months of cover, ABC analysis, and inventory performance metrics.  
• Identify potential stockouts, excess inventory, and slow-moving items, and recommend appropriate replenishment actions.  
• Support Open-to-Buy (OTB) planning and inventory allocation activities for assigned brands or categories.  
• Ensure planning parameters and replenishment policies are consistently implemented.  

S&OP Facilitation & Alignment 

• Coordinate Demand Review and Inventory Review activities to support alignment between demand and supply plans.  
• Collaborate with Merchandising, Supply Planning, Logistics, Finance, and other stakeholders to address planning issues and operational risks.  
• Escalate significant forecast, inventory, and supply concerns and recommend mitigation plans.  
• Support continuous improvement initiatives to enhance forecasting accuracy, inventory performance, and planning processes.  
• Supervise, coach, and provide day-to-day guidance to the Demand Planning team to ensure timely and accurate execution of planning activities  

CORE COMPETENCIES  

• Creative: Lead projects that improve ways of working, products, or services across teams or stores. Track outcomes and use results to refine and scale effective solutions. 
• Considerate: Balance business priorities with team capacity, making sure to stay composed under pressure and promote sustainable ways of working that support both people and operations. 
• Customer Focused: Identify recurring customer or team pain points and collaborate with others to improve systems, processes, and communication for a better overall experience.  
• Continuously Learning: Lead initiatives that apply new tools, systems or approaches. Document and share best practices that drive consistent improvement across teams or stores. 
• Collaborative: Lead coordination across teams or functions. Align priorities, facilitate clear communication, and ensure smooth execution toward shared goals. 

LEADERSHIP COMPETENCIES  

• Decision Making & Accountability – Makes informed decisions and takes responsibility for results and addresses issues promptly. 
• Strategic Thinking – Anticipates trends and aligns plans with business goals, recognizes how customer needs and day-to-day operations impact team goals, adjust plans to support immediate priorities and overall targets.  
• People Development – Provide constructive, timely feedback, acknowledge achievements, and encourage colleagues to expand their skills. 
• Conflict Management – Identify the root cause of disagreements, propose fair options and confirm agreements before closing the issue.  
• Managing Self – Plan tasks in advance, adjust smoothly when schedules or assignments change, and remain composed during busy hours or peak workload. 
• Learning Agility – Quickly understands and applies new processes or systems with minimal guidance, adjust priorities when plans change; explain new learnings to teammates in simple terms. 

YOUR TALENT  

• Bachelor's Degree in Business Management, Supply Chain, or related field  
• At least 1 year of experience in demand forecasting and planning  
• Strong knowledge of demand forecasting, replenishment planning, inventory management, and forecasting methodologies.  
• Experience in inventory planning concepts such as Open-to-Buy (OTB), safety stock, ABC analysis, inventory turnover, months of cover, and replenishment planning.  
• Experience working with ERP systems, planning systems, or inventory management tools; advanced proficiency in Microsoft Excel is required.  
• Strong analytical and problem-solving skills with the ability to interpret data and translate insights into planning decisions.  
• Excellent stakeholder management, communication, and cross-functional collaboration skills.  
• Proven ability to supervise teams, prioritize multiple planning activities, and meet business deadlines in a fast-paced environment.