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Student Mentor
  • Posted 15 hours ago
  • Be among the first 10 applicants

Job Description

Help shape the next generation of tech professionals. Join a growing Australian ed-tech organisation on a mission to close the cybersecurity skills gap. You'll make a real impact by coaching and motivating students, supporting their certification journey, and helping turn their career goals into reality.

The Opportunity

Turn learning into career success. As a Student Mentor, you'll inspire and guide students through their studies, helping them overcome challenges, achieve their goals, and build the skills and confidence needed for a career in tech.

Why join us

  • Proudly Great Place to Work® certified
  • Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
  • Grow with stability: 100+ in our 10-Year Club by 2025
  • Dynamic talent network: 2,000+ across APAC and beyond
  • Competitive compensation with annual reviews
  • Comprehensive medical care for you and your family
  • Generous paid leave because work-life balance matters
  • Level up with LinkedIn Learning and tailored training
  • Flexible work setup

Staff Testimonial


Being part of this team is rewarding because my work in rostering and administration directly supports quality care delivery while allowing me to grow in a fast-paced and supportive environment. -Allocations and Admin Assistant, ASW Philippines.

What You'll Do

  • Deliver senior support sessions to help students overcome challenges with course content.
  • Provide one-on-one mentoring and coaching to keep students motivated and progressing.
  • Guide students through course completion and support them in achieving CompTIA A+, Network+, Security+, and CySA+ certifications.
  • Facilitate small-group exam preparation sessions to strengthen knowledge and build exam confidence.
  • Monitor student progress, identify learning gaps, and provide proactive guidance and support where needed.
  • Build strong relationships with students and provide ongoing encouragement, accountability, and career-focused support throughout their learning journey.

Key Criteria


  • Bachelor's degree in a relevant field; professional certifications are a plus.
  • IT experience is essential — you must have a professional IT background, with hands-on IT experience highly desirable.

CompTIA certifications are a strong advantage, particularly A+, Network+, Security+, and/or CySA+.

  • Excellent English communication and mentoring skills, with experience in education, training, teaching, or supporting learners highly desirable.
  • Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and CRM data management.
  • Highly organized and detail-oriented, with the ability to manage competing priorities and urgent tasks.
  • Passionate about delivering exceptional customer and student support.

Work setup


  • Manila (BGC, Taguig): Australian hours (6 am–3 pm PHT) with a hybrid setup once a month.



More Info

Key Skills

CRM data management

About Company