Discover your 100% YOU with MicroSourcing!
Position: Student Finance Officer
Location: Ortigas, Pasig
Work setup & shift: Hybrid | Day Shift
Why join MicroSourcing
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your role
As An Student Finance Officer, You Will
- Process student tuition payments, fee adjustments, account updates, and approved refunds accurately.
- Maintain complete student financial records across Student Management Systems (SMS) and finance platforms.
- Monitor student accounts, issue payment reminders, and contact students regarding overdue fees with empathy and professionalism.
- Negotiate and set up formal student payment plans within approved institutional policy guidelines.
- Follow debt collection procedures, including account escalations and coordinating with external collection agencies when necessary.
- Reconcile payment daily data entries and resolve fee, invoice, or receipt inquiries from students.
- Collaborate with Student Services and Finance teams to resolve account discrepancies and participate in SMS system testing.
Non-negotiables
What You Need:
- Qualifications/Experience: Certificate IV, Diploma qualification, or equivalent relevant background in finance administration, accounts receivable, or billing.
- Payment & Record Accuracy: Demonstrated hands-on experience processing transactions, maintaining ledger entries, and managing account adjustments with zero error tolerance.
- Fee Collection & Debt Management: Practical understanding of debt collection procedures, overdue account escalation, and payment plan administration.
- Communication & Conflict Resolution: Exceptional customer service and interpersonal skills to handle delicate, respectful conversations with students regarding outstanding financial obligations.
- Technical Aptitude: Proficiency in Microsoft Office Suite and experience navigating Student Management Systems (SMS), Finance ERPs, or CRMs.
Preferred Skills/expertise
- Direct experience working within the Australian VET or Higher Education (HE) sectors.
- Deep familiarity with Australian education funding frameworks (e.g., VET Student Loans, FEE-HELP, or state government subsidies).
- Hands-on experience using education SMS platforms (e.g., VETtrak, JobReady, Paradigm, or Canvas) alongside accounting systems.
- Strong multitasking abilities to manage competing administrative priorities during peak enrollment periods.
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.
Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
