Strategy Planning, SPX Express

About The Team

The Strategy team at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

We drive operational excellence through structural problem solving, data-driven planning, performance analysis, and process innovation. Join us, and turn your vision and strategy into real-world business execution that drives impact!

Job Description

Job Description:

Operating with greater independence than an Analyst, you will be expected to diagnose problems, structure the approach, build the models, and drive cross-functional alignment without requiring step-by-step guidance.

Key Responsibilities

Own workstream execution from planning through to launch

Diagnose and structure problems end-to-end: Independently scope the landscape, identify supply-demand gaps, and surface constraints before any plan is drawn

Build and maintain planning models: Develop ADO forecasts, city rollout plans, ramp-up models, commercial frameworks, and SOP templates

Drive PMO and cross-functional coordination: Run weekly status tracking, manage risks and blockers, and ensure alignment across local and regional stakeholders through to go-live and performance review

Analyze performance and close the loop: Monitor KPIs vs. targets, conduct root cause analysis on gaps, and translate findings into actionable recommendations for operations and leadership

Prepare structured outputs for senior stakeholders: Produce clear, decision-ready reports, proposals, and leadership decks that communicate progress, risks, and recommendations concisely

Requirements

Requirements:

Bachelor's degree in Business, Finance, Analytics, Industrial/Management Engineering or related fields

Drives problem-solving with a sense of accountability and execution

Strong analytical and numerical skills

Proficient in Excel/Sheets/SQL is a must

Comfortable working with large datasets and fast-paced environments

Detail-oriented, with strong organizational and communication skills

Comfortable in a fast-paced, performance-driven environment

1-2 years of experience in operations strategy, logistics, e-commerce, analytics, or a related field is preferred