STRATEGIC COMMUNICATIONS BUSINESS PARTNER
Name
TBD
Role Classification
Functional, IC
Functional Reporting Line
Sr AVP, Corporate HR, Culture & Connection Lead
Administrative Reporting Line
Culture & Connection Lead
Division / Department / SBU
Group HR
Span of Support / Oversight
Group (Maxicare, Maxihealth, Maxilife)
Citizenship/Contracting Organization
Maxicare Healthcare Corp (Maxicare health plans)
Role Purpose
The Strategic Communications Lead shapes how employees understand, align with, and act on the company's priorities. The role connects business strategy, HR initiatives, and employee experience through clear, consistent, and engaging communication.
Key Accountabilities Strategic Communication & Messaging
- Translate business and HR strategies into clear employee communication
- Develop enterprise-wide messaging and communication narratives
- Ensure consistency and alignment of messaging across functions and leaders
Change & Transformation Communication
- Support organizational change initiatives through structured communication plans
- Help employees understand business changes, priorities, and expected behaviors
- Drive communication strategies that improve adoption and engagement during transformation
Employee Engagement
- Create communication initiatives that strengthen employee engagement and connection
- Promote company culture, values, and employee experience through storytelling and campaigns
- Ensure employees receive timely, relevant, and meaningful information
Leadership Communication Enablement
- Equip leaders and managers with communication materials, talking points, and guidance
- Support leadership visibility and communication effectiveness across the organization
Channels & Content Management
- Manage internal communication channels and content strategy
- Ensure communication content is clear, audience-focused, and aligned with company priorities
- Continuously improve communication formats, cadence, and effectiveness
Feedback & Insights
- Gather employee feedback and communication insights through surveys, engagement data, and other channels
- Use insights to improve communication strategies and employee understanding
Core Competencies Strategic Thinking- Ability to connect communication initiatives to business priorities and organizational goals. Communication Excellence- Strong written, verbal, and storytelling skills with the ability to simplify complex messages. Stakeholder Management- Ability to build partnerships and influence leaders, HR teams, and business stakeholders. Change Agility- Ability to support and communicate organizational change effectively in dynamic environments. Employee-Centric Mindset - Understands employee needs and creates communication approaches that improve engagement and clarity. Project & Content Management - Ability to manage multiple communication initiatives, timelines, and channels effectively. Analytical & Insight-Driven - Uses employee feedback, communication metrics, and insights to improve effectiveness.
