Store Supervisor (Pepper Lunch: Gateway/Trinoma/SM Aura)

Benmark Group Holdings, Inc. is the master franchisor for Pepper Lunch in the Philippines. Pepper Lunch is known for offering mouth-watering steaks and pepper rice at affordable prices, allowing guests to cook their food the way they want. Since its incorporation in 2007, the company has expanded rapidly, opening multiple locations across the country. With its unique dining experience and high-quality food, Pepper Lunch has served more than 1,000,000 guests.

This is a full-time on-site role located in Metro Manila for a Store Supervisor at Pepper Lunch Uptown BGC, Gateway, or Trinoma. The Store Supervisor will be responsible for overseeing daily store operations, ensuring customer satisfaction, managing staff, and maintaining efficient service. Tasks include supervising staff, providing training, handling customer complaints, and ensuring that the store meets all health and safety regulations. The role requires strong leadership, excellent customer service skills, and effective communication.

• Supervisory skills
• Interpersonal and Communication skills
• Customer Satisfaction and Customer Service skills
• Excellent organizational and time management skills
• Ability to work effectively in a team-oriented environment
• Previous experience in a supervisory role in the food and beverage industry is an advantage
• Knowledge of health and safety regulations