Bachelor's degree in marketing, mathematics, business administration, or related field.
3-5 years experience in a similar role
Preferably from Food & Beverages / Restaurant Industry
Not more than 45 years old
Experience in management may be advantageous.
Understanding and knowledge of sales and marketing.
Strong analytical, organizational, and creative thinking skills.
Excellent communication, interpersonal, and customer service skills. Knowledge of data analysis and report writing.
Has the ability to understand and follow company policies and procedures.
Has the ability to work under pressure.
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Customer service orientation
Transformative approach to leadership that inspires and empowers others
Aware of the latest market trends and shifts, as well as projections for the future Evidence of ability to innovate and implement change successfully
Exceptional communication and presentation skills
Able to be persuasive and procure buy-in from upper management
Solid computer skills and awareness of web-based marketing and social media Driven and committed to success while maintaining integrity
Duties And Responsibilities
Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance e reviews, as well as providing or organizing training and development
Ensure standards for quality, customer service and health and safety are met
Respond to customer complaints and comments
Organize special promotions, displays and events
Maintain awareness of market trends in the retail industry, understanding forthcoming customer in initiatives and monitoring what local competitors are doing
Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market
