Storage and Back up Manager

With respect to technology knowledge

· Ensures IT service availability and minimises the AIA's business impact of IT service outages through the effective management.

· Contributes to the improvement of user satisfaction with IT services by ensuring that the arrangements remain aligned with business needs and priorities and fit for purpose.

Storage Infrastructure Management:

· Deploy, configure and maintain of on-premises storage systems, including SAN, NAS, and hybrid solutions.

· Monitor the performance, availability, and capacity of storage infrastructure.

· Manage storage lifecycles, including upgrades, migrations, and decommissioning of legacy systems.

Backup Infrastructure Management:

· Perform day-to-day operations of data backup services, ensuring timely and accurate backups across the organization.

· Manage backup tools and technologies, including but not limited to IBM TSM, VTL, DSI, and other enterprise-grade solutions

Vendor and Technology Expertise:

· Act as the 1st level support for enterprise storage platforms such as IBM FlashSystem, EMC PowerMax/PowerStore, Pure Storage FlashArray, and NetApp AFF systems.

· Act as the 1st level support for enterprise data backup solutions such as IBM TSM / VTL, DSI.

· Work with vendors for any major enhancement and updates.

Disaster Recovery and Data Protection:

· Implement robust backup, recovery, and disaster recovery solutions for on-premises storage systems & data backup systems.

· Conduct regular testing and audits of disaster recovery processes.

Performance Monitoring and Optimization:

· Monitor system performance, identify bottlenecks, and implement optimization strategies.

· Generate and analyze reports on utilization, performance, and incidents.

Security and Compliance:

· Work with security team to ensure systems are secure and compliant with organizational policies and regulatory requirements.

· Implement access controls, encryption, and other security measures to protect sensitive data.

Budget & Resource Management:

· Assist to manage related budget.

· Delivery of functional objectives within budget targets

· Attainments of objectives and effectiveness of results.

· Performance Scorecard.

· Compliance and Audit Ratings.

Expected communication channels including:

· Multi-language (e.g. Cantonese, Mandarin and English)

· Different time zone

· Different culture

Relevant Experience:

· 5+ years of relevant experience

· Hands on experience on position related technical components.

OR

· An equivalent combination of qualifications and relevant experience.

Education:

· Bachelor's degree holder of unviersity on Information Technology or related discipline

Technical Skills:

· Deep knowledge of storage technology and data backup solutions

· Familiarity with storage and backup management tools and software

· Strong understanding of data protection, backup, and disaster recovery solutions.

· Experience with hybrid cloud storage integrations and cloud-based backup solutions is a plus

Be part of AIA Philippines's Technology Hub, the AIA Digital+ Philippines.

We are a brand that captures AIA's Group-led Technology, Digital and Analytics hubs dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

Launched in Mainland China, Malaysia and the Philippines, AIA Digital+ is bringing together top Technology, Digital and Analytics talent to accelerate AIA's transformation and secure our position as the technology leader in the insurance industry.

At AIA and AIA Digital+, we strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to cultivate an inclusive work environment that accepts the strength of heritage and individuals.

JOIN US NOW! Be part of the Industry's certified GREAT PLACE TO WORK for and enjoy these comprehensive benefit package upon hire and upon regularization;

HMO with free 4 dependents (upon hire for Principal and upon regularization for the eligible dependents)

15 days VL and 15 days SL (Pro-rated for mid-year hire)

Guaranteed 14th-month pay

Annual Targeted Incentive (Performance Bonus)

Group Life Insurance

Protection benefits, and a lot more w/c will be discussed during the job offer stage

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#HealthierLongerBetterLives #EqualOpportunities