Stewardship & Content Officer

• Do you want to do work that really matters Help us end avoidable blindness
• Full time role based in Manila, Philippines (Flexible work from home arrangements available)
• Closing Date: Sunday the 17th of May 2026

ABOUT THE FRED HOLLOWS FOUNDATION

The Foundation is an international development organisation working to prevent blindness and restore sight. We continue to carry on the legacy of Professor Fred Hollows, who believed every person had the right to quality eye care, no matter where they live. The Foundation has grown to work in more than 25 countries throughout Africa, South Asia, Southeast Asia, the Middle East and the Pacific, as well as Australia. The Foundation has restored sight to more than 3 million people worldwide. We have an ambitious five-year strategic plan that aims to take us even closer to realising our vision of a world in which no person is needlessly blind or vision impaired and Indigenous Australians exercise their right to sight and good health.

THE OPPORTUNITY

The Stewardship & Content Officer — Global Philanthropy plays a key role in strengthening The Foundation's stewardship capability by supporting the delivery of consistent, high-quality transformational donor and corporate partnerships experiences across markets. Sitting within the brand and communications team, but working closely with Global Philanthropy Operations, this role coordinates donor content development, reporting, stewardship and recognition, ensuring strong alignment between donor commitments and program delivery.

This role supports fundraisers to move from reactive to proactive stewardship, strengthening transformational donor and corporate partner confidence, retention and long-term transformational partnerships.

KEY RESPONSIBILITIES

Stewardship & Content Coordination and Delivery

• Coordinate delivery of global stewardship across priority donors and partnerships in collaboration with programs, finance, country teams, and markets
• Track stewardship plans and touchpoints including impact updates, events, potential donor visits and personalised engagement
• Source and curate content gathered from country teams to support donor engagement
• Support global donor recognition activities including annual reports, progress updates, donor naming rights and donor recognition
• Track reporting timelines, commitments and deliverables to ensure obligations are met
• Monitor progress against donor-funded initiatives and flag risks or delays

Donor Experience and Journey

• Support implementation of stewardship frameworks and standards
• Track donor engagement milestones
• Ensure activities align with agreed donor/corporate partner's priorities and long-term partnership opportunities
• Support the transition of donors from acquisition to ongoing stewardship and renewal

Systems, Data and Insights

• Maintain accurate stewardship and reporting records in the CRM
• Monitor dashboards and insights that inform decision-making and retention strategies
• Support continuous improvement of stewardship tools, processes and workflows

Cross-Functional Coordination

• Co-ordinate with Relationship Managers across all markets to deliver stewardship
• Liaise with Country Managers to ensure communications and stewardship are meaningful and impact-focused
• Collaborate across Global Philanthropy Operations to support consistency in processes, reporting and donor journey frameworks
• Collaborate with Prospect Research, CRM, Finance and Data teams to support accurate records and reporting
• Collaborate with Marketing and Communications to ensure high-quality, consistent donor materials
• Support Global Community and Events to integrate stewardship into the event strategy
• Contribute to global operating rhythms including portfolio reviews, campaign governance and planning

WHAT YOU'LL NEED TO SUCCEED

• Experience in fundraising, donor stewardship, relationship management, and HV donor communications
• Strong organisational and coordination skills with attention-to-detail
• Ability to manage multiple priorities in a fast-paced, global environment
• Excellent written and verbal communication skills
• Experience working with CRM systems and data tracking
• Collaborative, proactive and solutions-focused
• Experience supporting major donor/corporate partners or high-value fundraising is desirable

How we recognise your contribution

Through our internal programs and employee benefits we aim to create an environment where you will feel supported and empowered. Whether your focus is on continuous learning, professional development or finding an environment which enables you to thrive while balancing family or personal commitments, we have a range of programs in place to support you.

To find out more about our benefits click here

APPLICATIONS

Please apply directly using the Apply button. Your application should include a CV and, preferably, a cover letter that outlines your interest in the role and addresses the key criteria listed in the Key Responsibilities, and What you need to succeed sections of the advertisement.

Applications Close:Sunday the 17th of May 2026

The Fred Hollows Foundation is committed to protecting the rights of children and community partners in all areas where we work. Applicants are advised that The Foundation reserves the right to conduct police checks, and other screening procedures to ensure we maintain and promote a child safe environment, as well as to protect The Foundations reputation and values. In addition, The Foundation reserves the right to verify qualifications and credentials of applicants as part of our recruitment and screening processes.

Please be advised:

1. Fred Hollows Foundation will never ask for a fee during any stage of the recruitment process.
2. All active roles are advertised directly on our website here.
3. Please note we will not be accepting CVs via agencies for this role.