Startup Generalist (Work From Home)

What We're Looking For

A highly organized Startup Generalist who can bring structure, momentum, and clear communication across a busy, multi-department environment. This role requires someone proactive, detail-driven, and capable of managing many moving parts while also providing executive support with strong judgment and follow-through.

Responsibilities

Coordinate day-to-day activity across sales, installation, purchasing, service, vendors, and leadership; ensure details are tracked and jobs move forward smoothly.

Maintain an operations dashboard that centralizes schedules, service issues, vendor updates, priorities, and job statuses.

Support customer and franchise communication by triaging messages, responding when appropriate, and ensuring follow-through.

Provide general administrative support, close loops across departments, and help standardize internal processes.

Support the CEO with inbox triage, calendar management, deadline tracking, task prioritization, and communication preparation.

Assist with travel coordination, light personal administrative tasks, and occasional home-related support.

Provide basic bookkeeping support such as monthly reconciliations, tracking taxes, and simple financial organization.

Requirements

3-5 years proven experience as an Operations Specialist, Chief of Staff, Executive Assistant, or Startup Generalist role.

Strong organizational and project coordination skills with the ability to manage multiple workstreams simultaneously.

Proactive, resourceful, and comfortable working independently with minimal oversight.

Excellent verbal and written communication, with the ability to work effectively across multiple departments and stakeholders.

Tech-savvy and comfortable learning dashboards, spreadsheets, and project management tools.

Customer service mindset and ability to ensure issues are followed through to completion.

Basic familiarity with bookkeeping or willingness to learn.