Start ASAP - KYC (Know Your Customer) Operator

Guerilla 360 Integrated Solutions is seeking for talented professionals to join our dynamic hybrid team.

Shift: Philippine Time, 9am-6pm, Monday to Friday

Mandatory On-site Training Period: on-site in Bridgetowne Quezon City for 2-3 days per week

Interview Process

• Virtual Skills Assessment (Testgorilla link)
• Interview with Human Resources (Call or Google Meet)
• Virtual Interview with Project Owner (Google Meet)
• Job Offer

Start Date - ASAP, February 2026

Interview Processing Timelines from End to End

• ASAP

Position Overview

We are seeking a meticulous and highly responsible KYC (Know Your Customer) Operator to join our client in the Financial Technology sector. The candidate will be entrusted with verifying customer information, conducting due diligence procedures, and ensuring adherence to applicable regulatory requirements and internal compliance policies. This position plays a critical role in safeguarding the organization against financial crime, including money laundering, fraud, and the financing of terrorism, while simultaneously supporting a seamless and compliant customer onboarding process.

Key Responsibilities

Conduct customer due diligence (CDD) and enhanced due diligence (EDD) during onboarding as well as throughout the client lifecycle.

Authenticate identity documents and related customer information to ensure accuracy and completeness.

Review and assess customer data to detect discrepancies, omissions, or potential compliance concerns.

Monitor transactions to identify and escalate unusual or suspicious activity in alignment with Anti-Money Laundering (AML) regulations.

Maintain thorough and accurate records of verification processes in accordance with regulatory and organizational standards.

Collaborate effectively with Compliance, Risk, and Operations teams to address escalations and ensure timely resolution of cases.

Remain informed of evolving AML/KYC regulations and industry best practices, incorporating updates into daily operations as required.

Support internal audits and assist in the preparation of reports for regulatory reviews and examinations.

Qualifications & Skills

College Graduate

Proven experience in KYC/AML, financial compliance, or banking operations is highly desirable.

Exceptional attention to detail with strong analytical and investigative capabilities.

Demonstrated ability to handle sensitive data with the utmost confidentiality and integrity.

Proficiency in the use of compliance systems and digital tools for identity verification and transaction monitoring.

Strong written and verbal communication skills, with the ability to convey complex information clearly and professionally.

Capacity to work independently as well as collaboratively within a fast-paced and dynamic environment.

Why Join Guerilla 360

• Direct impact on systems used by millions nationwide
• Structured onboarding, mentorship, and career pathways
• Join a highly collaborative and supportive delivery team
• Work from anywhere, with flexibility and stability
• Competitive salary and benefits package
• System where you can advance the release of your salary and withdraw it real time
• Comprehensive Health & Wellness packages (Government Mandated Benefits such as SSS, Philhealth and Pag-Ibig, Full HMO, 24/7 Gym Membership, Leaves convertible to cash, Accidental & Life Insurance, Dental Coverage, Comprehensive Mental Health and Wellness package, etc.) all these are also extended to your loved ones
• Opportunities for professional growth and advancement within the company
• A collaborative, innovative, and supportive work environment
• Comprehensive learning opportunities
• Opportunities for certifications and licensures to boost your career