Responsibilities:
- Supports all Citrix infrastructure
- Maintain and support Citrix system images for deployment
- Installs, configures, maintains, and enhances Information Technology systems software in accordance with corporate and security standards
- Supports and responds to service outages and incidents. - Creates and maintains documentation to support IT Systems and Processes. - Identifies problems and opportunities for improvement of IT Services, systems or processes.
- Troubleshoots and maintains IT systems to improve reliability, capacity, performance
- Is part of on-call rotation to support the customer outside of business hours (24/7) Qualifications:
- 3-5+ years of recent working experience in a complex infrastructure with the role of Citrix-focused support using the following technologies:
- Citrix CVAD 2203 LTSR (both published apps & virtual Windows 10 desktops)
- Citrix AppLayering, Workspace Environment Manager, Citrix PVS/MCS, Citrix Profile Management/FS Logix
- Citrix ADC VPX/SDX (nice to have)
- Current Citrix certificates (CCA-V or CCP-V)
- Windows Server 2019/2022 – build/manage/troubleshoot
- Install & manage O365 / MS Teams / OneDrive software in Citrix environments
- Build & administer virtual machines (VMware)
- Active Directory GPO management - PowerShell scripting (Nice to have)
Additional Job Description
Skillset 1: Citrix Server Administrator
Proficient and knowledgeable in Citrix (CVAD) based infrastructure for both general operations and deployments. Experience working on projects – implementing solutions that use Citrix technologies