Sr Specialist - Workplace Operations, Technical & Facilities

Organization:- Leading Global Management Consulting Organization

Role :- Sr. Specialist - Technical, Facilities & Workplace Operations

Experience :- 6+ Years of relevant exp

POSITION SUMMARY

The Sr. Specialist - Technical, Facilities & Workplace Operations will ensure the safe, reliable, efficient and technology-enabled operation of office facilities and associated infrastructure. The role combines hands-on technical ownership with strong governance across critical equipment, maintenance, safety, access control, civil works, vendors, budgets, analytics and sustainability. The individual should be comfortable using AI-enabled tools, automation, dashboards and digital facilities-management platforms to improve reliability, productivity, cost control and decision-making.

WHAT YOU'LL DO

Technical Facilities, Critical Infrastructure & Assets

Projects, Civil Works & Infrastructure

Safety, Fire, Compliance & Business Continuity

Budgeting, Spend & Financial Governance

Technology, AI, Data & Dashboards

Access Control, Vendors, Sustainability & Stakeholders

YOU'RE GOOD AT

• Bachelor's / Master's degree in Electrical Engineering, Mechanical Engineering or a related technical discipline, with 6+ years of relevant experience in Technical Facilities Management, Engineering Services, Workplace Operations or Integrated Facilities Management.

• Strong hands-on understanding of MEP systems, critical equipment, preventive maintenance, asset lifecycle management, civil/fit-out works and statutory safety requirements.

• Experience managing technical vendors, OEMs and contractors, including SLA/KPI management, technical evaluation and commercial awareness.

• Demonstrated experience in budget preparation, financial tracking, PO/invoice management, cost control and CAPEX replacement planning.

• Strong working knowledge of Excel and dashboards; hands-on experience using Generative AI / AI productivity tools, with the ability to demonstrate practical workplace applications. Power BI or equivalent analytics experience is preferred.

• Ability to understand technical drawings, specifications, manuals, BOQs and vendor proposals; strong problem-solving and root-cause-analysis capability.

• Experience with access-control systems, access governance/reconciliation and audit-ready record keeping is preferred.

KEY COMPETENCIES

Technical ownership: takes end-to-end responsibility and applies sound technical judgement.

Safety & risk mindset: anticipates issues and treats life safety and infrastructure safety as non-negotiable.

Digital & analytical mindset: uses AI, automation and data to improve ways of working.

Financial discipline: maintains strong budget and spend controls.

Customer orientation: balances service, reliability, safety, compliance and cost.

Vendor management: sets clear expectations and holds partners accountable.

Communication & collaboration: works effectively across technical and non-technical teams.

Initiative, judgement & confidentiality: works independently, prioritizes effectively and handles sensitive information appropriately.