Job Description

Job Description

Key Responsibilities:

Compensation & Market Benchmarking

Support the administration and maintenance of compensation structures, job levels, and salary ranges in alignment with GCS and global Total Rewards frameworks.
Perform market benchmarking and salary surveys for roles based in the Philippines, ensuring competitive positioning within shared services and professional services markets.
Liaise with external market research and benchmarking partners to participate in surveys, validate benchmark data, and interpret market trends.
Provide analytical support for annual compensation review activities, including data preparation, validation, analysis, and reporting.
Assist HR Business Partners by providing market data and insights to support compensation-related queries and role evaluations.

Benefits, Rewards & Recognition Support

Support the operational delivery of compensation and benefits programs, ensuring accurate data, documentation, and process adherence.
Assist in reviewing the competitiveness of benefits offerings within the Philippine market and support periodic market comparison exercises.
Support group insurance administration activities, including GLI, GPA, and HMO enrollment, employee data changes, terminations, billing validation, coordination with providers, and related documentation.
Provide data and analytical support for Rewards & Recognition initiatives, as required.

HRIS, Data & Reporting

Maintain accurate and up-to-date reward-related data within HRIS, compensation planning systems, and benchmarking tools.
Generate standard and ad hoc reports on compensation trends, internal equity, and market competitiveness.
Ensure integrity, confidentiality, and appropriate handling of employee compensation and benefits data in line with company policy and data privacy requirements.
Support continuous improvement initiatives by identifying opportunities to streamline rewards processes, reporting, and data management.

Collaboration & Governance

Work closely with HR Business Partners, Payroll, Finance, and Global Rewards teams to support consistent and compliant Total Rewards delivery.
Ensure local rewards practices comply with Philippine labor regulations and internal governance standards.
Support audit and governance requirements by maintaining accurate records and documentation related to Total Rewards activities.

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Role Scope & Level:

This role:

Is positioned at the Specialist level within the GCS People & Culture job architecture
Operates as an individual contributor, with no people management responsibilities
Focuses on execution, analysis, and operational excellence, rather than strategy ownership
Escalates complex policy, design, and decision-making matters to the Associate Director, People & Culture

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Qualifications & Experience:

Required Experience

Minimum of 3 years of progressive Human Resources experience, with specialization in Total Rewards, Compensation, Benefits, or Rewards & Recognition.
Solid understanding of the Philippine Total Rewards landscape, particularly within Shared Services, BPO, or Professional Services organizations.
Demonstrated experience working with market research providers and benchmarking vendors.
Strong hands-on experience in benchmarking, salary survey participation, and market pricing activities.
Working knowledge of HRIS platforms, compensation planning tools, and benchmarking systems.

Skills & Competencies

Strong analytical and data interpretation skills with high attention to detail.
Ability to handle sensitive and confidential employee information with discretion.
Sound understanding of internal equity, market competitiveness, and pay governance principles.
Effective stakeholder communication skills within HR and cross-functional teams.
Well-organized, process-oriented, and able to manage multiple deliverables within defined timelines.

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Education

Bachelor's degree in Human Resources, Business Administration, Finance, or a related field.
Compensation or HR-related certifications are an advantage but not mandatory.