Sr HR Generalist

Senior HR Generalist

Take the next step in your HR career with a role where your expertise, judgment, and ideas make a real impact.

At IT By Design (ITBD), we're looking for an experienced Senior HR Generalist who can take ownership of key HR operations while partnering closely with leaders and employees across the organization.

This is more than a transactional HR role. You'll be a trusted HR partner and employee advocate, managing critical employee lifecycle processes, providing HR guidance to stakeholders, strengthening employee engagement, and helping create an employee experience that supports retention, performance, and growth.

If you're an HR professional who enjoys solving people challenges, improving processes, working closely with leaders, and having a visible impact on the organization, this opportunity is for you.

What You'll Own

Compensation & Benefits

• Manage and administer payroll, allowances, benefits, and other employee programs with accuracy and confidentiality.
• Ensure HR processes are aligned with company policies and statutory requirements.

HR Business Partner Support

• Partner with managers and leaders on day-to-day HR matters, employee concerns, and people-related decisions.
• Provide practical HR guidance while balancing employee needs and business objectives.
• Serve as a trusted point of contact for employees and management.

Employee Lifecycle & HR Operations

• Own key employee lifecycle processes from pre-onboarding and onboarding through employee movement and exit.
• Conduct exit interviews and translate employee feedback into meaningful insights and recommendations.
• Maintain accurate and compliant 201 employee files and HR documentation.
• Monitor timekeeping, attendance, leave, and employee schedules.

Employee Engagement & Culture

• Plan and execute initiatives that strengthen employee engagement, culture, and overall employee experience.
• Support HR programs that contribute to retention, performance, recognition, and workforce satisfaction.

HR Reporting & Process Improvement

• Prepare HR reports, documentation, and insights to support leadership decision-making.
• Identify opportunities to improve HR processes, policies, and employee experience.
• Collaborate with multiple stakeholders to ensure HR initiatives are executed effectively.

What We're Looking For

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 4–5+ years of hands-on HR experience, preferably with broad exposure across HR operations and employee lifecycle management.
• Strong knowledge of HR policies, Philippine labor laws, and compliance requirements.
• Experience handling employee concerns, HR documentation, benefits, attendance, onboarding, and exits.
• Strong organizational and analytical skills with excellent attention to detail.
• Confident communicator with strong stakeholder management and interpersonal skills.
• Mature, proactive, and comfortable working independently while collaborating across teams.
• Someone who can exercise sound judgment, take ownership, and confidently handle sensitive HR matters.

Why Join ITBD

At ITBD, you'll be part of a global organization where HR has a direct impact on how people experience work, grow their careers, and contribute to the business.

You'll have the opportunity to:

• Work closely with leaders and key stakeholders across the organization.
• Take ownership of meaningful HR initiatives rather than simply processing transactions.
• Help shape employee engagement and workplace culture.
• Gain exposure to a growing global organization serving the Managed Service Provider (MSP) industry.
• Build your HR career in an environment that values ownership, collaboration, continuous improvement, and people development.

What We Offer

• HMO coverage Day 1 with free dependent coverage
• Life Insurance
• Pet Insurance
• Night Differential
• Holiday Pay
• Government-mandated benefits
• Annual Performance Review & Bonus
• 13th Month Pay
• Free Meal, Coffee & Snacks

About IT By Design

IT By Design (ITBD) is a global leader in engineering talent solutions, AI transformation programs, and growth enablement services for Managed Service Providers (MSPs). With 800+ employees across the US, India, and the Philippines, we help MSPs scale capacity, improve capability, and operate with clarity.

As we continue to grow, we're looking for HR professionals who want to be part of that journey and play a meaningful role in building an engaged, high-performing organization.

• If you're ready to move beyond transactional HR and become a trusted partner to employees and leaders, we'd love to hear from you.