Sr. Data Analyst

Job Description:

Key Responsibilities:

• Gathers data from various sources, including databases, spreadsheets,logsand external datasets scrubs and cleans data to remove inconsistencies,errorsor missing values, to ensure data accuracy and accountability.

• Converts raw data into a format suitable for analysis which might involve normalization, aggregation, or other transformations.

• Assistsin building models to forecast future trends or outcomes based on historical data.

• Designing and developing charts, graphs, and dashboards that help usersto understandcomplex data.

• Creating regular or ad-hoc reports and analyses for management that highlight key metrics and trends, providing analysis on the success of business operations.

• Collaborate and directly work with cross-functional teams, including business analysts, developers, stakeholders to gather and understand data requirements, provide insights, presentfindingsand analysis.

• Conduct data mapping exercises,identifyingdata sources, understanding data structures, and profiling data to ensure accuracy and completeness.

• Translate data-driven insights into clear user stories or business requirements that can guide the development of data-related solutions.

• Proactivelyidentifyingand implementing process improvement opportunities to improve the accuracy and efficiency of assigned reports.

• Provide training and mentorship to team members,and, where applicable, to individuals outside the team,on reporting processes and technical skill development.

• Undertake complex ad-hoc requests and projects asrequired.

Qualifications:

• Education:Bachelor's degree holders with relevant work experience are welcome to apply

• Experience: At least5years experiencein any data analysis, business reporting, business intelligence, or similar roles in the BPO/Shared Services industry.

• Hybrid Work Arrangement:Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)

• Shift Schedule:Amenability to work onmid shiftor nightshift(dependent on business need)

• Minimum Skills to Hire/Must Haves:

• Should have advanced knowledge on Microsoft Excel (Power Query & VBA Macro) andintermediate to advancedknowledge on Microsoft PowerPointand Business Intelligence Tools such as Python, R for data querying,PowerBI, QlikView, Qlik Sense, Tableau, or any other similar tool.

• Shouldhave hands-on experience in data analysis, data manipulation, and ETL processes skills such as collecting, transforming, and compiling raw data and generating useful reports from raw information.

• Shouldhavedemonstrateddata storytelling, data visualization, and data governance skills to create compelling reports with dashboard elements like tables, charts, graphs, heat maps, and data models.

• Shouldhavean extensivefamiliarity with data management concepts such as data warehousing, data mining and extraction, and predictive analytics and business reporting principles and best practices.

• Should have analytical skills to rigorously and effectively examinelarge quantitiesof data and derive useful insights from these data sets.

• Should provide mentorship to team members on best practices in reporting and dashboard development, while also leading team initiatives and strategic projects.

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see