Sr AI/ML Engineer (GenAI/NLP)

Job Responsibilities

• Design, architect, and deliver scalable AI/ML solutions supporting enterprise business initiatives.
• Build and maintain NLP, RAG, OCR, and machine learning applications.
• Deploy and manage AI models across cloud environments.
• Collaborate with Product, Engineering, Support, and Business teams to develop innovative AI-powered solutions.
• Mentor junior engineers and contribute to technical design reviews and code quality standards.
• Implement secure, scalable, and highly available AI systems following industry best practices.
• Drive modernization efforts through AI automation, intelligent document processing, and advanced analytics.
• Solve complex business and technical challenges using modern AI and machine learning technologies.
• Ensure compliance with security, governance, and operational requirements throughout the solution lifecycle.
• Participate in architecture planning, implementation, monitoring, optimization, and continuous improvement activities.

Job Qualifications

Education

• At least 2nd Year College Undergraduate with relevant experience
• Bachelor's Degree preferred, ideally in:
• Information Technology
• Computer Science
• Computer Engineering
• Data Science
• Information Systems
• Other related technology programs

Required Skills & Experience

• 6+ years of AI/ML Engineering experience
• 3+ years of hands-on experience in Natural Language Processing (NLP)
• 2+ years of experience working with Retrieval-Augmented Generation (RAG)
• 3+ years of experience deploying and managing ML models using cloud platforms such as:
• Microsoft Azure
• AWS
• Google Cloud Platform (GCP)
• 3+ years of experience utilizing cloud-native AI/ML services such as:
• Azure Machine Learning
• AWS SageMaker
• GCP AI Platform

Proven experience in:

• Model training
• Model deployment
• Performance monitoring
• MLOps best practices

WHAT WE OFFER

• Hybrid
• Laptop/Computer Provided by the Company
• Market Total Rewards Package
• Retirement Plan
• Medical Plan (HMO) from Day 1 of employment
• Dental, Medical, and Optical Reimbursements
• Life and Disability Insurance
• Paid Time-Off Benefits
• Sick Leave Conversion
• Tuition Fee Reimbursement
• Employee Assistance Program (EAP)
• Annual Performance Based Merit Increases
• Employee Recognition
• Training and Staff Development
• Employee Referral Program
• Employee Volunteerism Opportunity
• All Mandatory Statutory Benefits

WHO WE ARE

• Optum is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.
• UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
• We're a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center.
• As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.
• Elevate your career with a leading health care company while improving lives