Sr. Account Manager

The Sr. Account Manager is responsible for achieving sales targets through the cultivation of key customer relationships and generation of pipeline. Primarily responsible for growing the business and building the pipeline in his accounts through properly orchestrated sales/account strategies. Responsible for pipeline build and pipeline progression in his accounts. Accountable for orchestrating the internal team and customer stakeholders in order to successfully execute the progression of deals. Primary representative of the company to the customer, and is therefore expected to take accountabilities for all aspects of the customer relationship to ensure repeat business and growth.

Key Responsibilities:

• Responsible for conducting various sales activities such as prospecting and managing corporate accounts, developing sales leads, building client relationships, closing new business opportunities and achieving or exceeding assigned sales quota.
• Maintain quality customer relations with existing clients while developing new accounts.
• Set sales targets and specific performance metrics, aligned with business strategies.
• Communicate with clients at a senior level to resolve issues and inquiries.
• Generate innovative ideas to support customers and boost brand awareness.
• Manage multiple accounts; develop positive working relationships with all customer touch point.
• Drive client retention, renewals, upsells and client satisfaction.
• Use client feedback to improve customer experience.

Qualifications:

• College Degree Graduate
• With at least 5+ years of experience in Sales in Technical products
• Must have knowledge in prospecting and qualifying opportunities
• Must have strong communication and negotiating skills
• Proficient in written and spoken English
• Strong presentation and interpersonal skills
• Highly confident, aggressive and self-motivated
• Has creativity, determination, a positive attitude and a pleasing personality