ROLE SUMMARY
The Business Analyst supports the MIS/IT Department by analyzing processes, translating requirements into solutions, and driving system improvements. Responsibilities include documenting business needs, developing SQL reports, supporting systems like Prospero, and coordinating projects to deliver data-driven insights aligned with organizational goals.
KEY RESPONSIBILITIES
- Gather, validate, and document business requirements and translate them into clear technical specifications for IT and vendors.
- Analyze and improve business processes by identifying inefficiencies and implementing solutions that enhance productivity and operational performance.
- Develop and generate SQL-based reports to support data-driven decisionmaking and provide insights to stakeholders.
- Provide user support and troubleshooting assistance for the Prospero system to ensure smooth system operations.
- Support system enhancements, integrations, and data migration activities by coordinating with technical teams and validating outputs.
- Conduct User Acceptance Testing (UAT), document issues, and collaborate with IT for resolution.
- Facilitate meetings and workshops to gather requirements, present findings, and ensure alignment among stakeholders.
- Provide training and user documentation to support the adoption of new systems, tools, or processes.
- Lead and coordinate projects or assigned workstreams, ensuring timely delivery, clear communication, and alignment with business objectives.
QUALIFICATIONS
- Preferably a Bachelor's degree in Business Administration (Financial Management, Business Management, and Banking and Finance) and Information Systems.
- At least 3 years of experience as Business Analysis, process improvement/project management, preferably within the banking industry, financial services, and insurance industry.
- Strong understanding of banking, treasury operations, and financial markets is a plus.
- Proficiency in business analysis tools and techniques, knowledge of banking systems, data analysis, reporting tools, and familiarity with project management methodologies.
- Proficiency in Structure Query Language (SQL).
- Knowledge of regulatory compliance in financial services (SEC, PDEx, AMLC) is an advantage.
- Ability to work collaboratively in a team environment and build strong relationships with stakeholders.
