SPX Express - Area First Mile Lead (NCR)

3-5 Years

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Early Applicant

Job Description

Job Description

Managing day to day FM operations for the area
Managing day to day lead time and success rate
Coordinating with hubs within the area in overseeing FM operations
Managing timely pickup based on seller preference with due diligence of achieving best seller experience
Monitoring of shunting truck usage, AM & RR pick up & concerns, and RTS dispatch
Monitoring of Ops clock compliance
Managing key processes, generating measurable reports and driving performance to excellence
Managing equal route distribution towards target truck/rider productivity set by Management
Audit and validate operational SOP are being met
Support Hub opening/closing for FM driver/riders/backroom deployment
Support and resolves escalations and shall be able to provide long & short term solutions
Responsible for area FM lead time, seller requests and performance
Prepare weekly and monthly performance report
Other tasks related to the FM operations of the Hubs

Requirements

Bachelor's Degree Holder
At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
Has held a leadership role preferably in a warehouse or hub environment
Experience in payments processing or similar function
Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
Willing to be assigned anywhere in the designated area
Able to do shift work depending on agreed team schedules
Must have a continuous learning mindset; able to do administrative and other tasks in hub operations