Specialist, Technology Operation - Network

GECO Asia is Hiring!

Specialist, Technology Operation – Network (Philippines) | Mandaluyong, Metro Manila | Hybrid (3 days RTO per week)

Job Summary:

The Specialist, Technology Operation – Network is responsible for resolving technical issues, including those without predefined processes, while driving process standardization and knowledge retention.

This role requires deep technical expertise in specific domains, supported by a broad foundation across IT infrastructure. The Specialist contributes to technical documentation, knowledge base development, and process improvement initiatives, while identifying and mitigating risks in non-standard scenarios.

The role also supportstask management, knowledge sharing, and cross-team collaboration, while leading technical issue resolution and contributing to overall operational excellence.

Key Responsibilities:

1. IT Infrastructure Platform Management (80%)

Design, implement, maintain, and optimize IT infrastructure platforms to support critical business applications and services, ensuring secure and efficient network communication across the organization and with U.S.-based client IT systems.

• Monitoring & Troubleshooting:
  Analyze performance trends, identify potential risks, and recommend optimizations

• Capacity Assurance:
  Propose capacity expansion plans and support implementation

• Procurement Coordination:
  Ensure technical specifications align with business requirements

• Procurement Budget Planning:
  Gather budget data and provide justification

• Innovative Solutions R&D:
  Research, evaluate, and propose new technologies and solutions

• Solution Iteration & Upgrades:
  Identify operational issues and suggest improvements

• Solution Implementation:
  Deploy and configure infrastructure solutions

• Automation:
  Develop complex scripts and enhance existing tools

• Resource Integration:
  Perform system and platform integration activities
  

2. Security Assurance (20%)

Protect the organization's IT infrastructure from threats and vulnerabilities through the implementation of security controls, updates, and protocols.

• Security Monitoring:
  Analyze logs and detect potential risks

• Threat Mitigation:
  Design response strategies and coordinate mitigation efforts

• Incident Resolution:
  Handle non-standard incidents and ensure proper documentation

• Incident Management:
  Summarize incidents, conduct root cause analysis, and recommend improvements

• Preventive Measures:
  Define and recommend preventive controls

• Business Continuity Planning (BCP):
  Develop BCP plans and recommend testing approaches

• BCP Drills:
  Evaluate test results and propose improvements

• Compliance:
  Support audits by preparing materials and improvement reports
  

Qualifications:

Education

• Bachelor's degree in Computer Science, Information Technology, or related field
  
  

Certifications

• CCNA required

• CCNP or equivalent strongly preferred
  
  

Work Experience

Minimum 4 years of overall IT experience

• At least 2 years of experience in networking, including project exposure

• Experience working in a multinational corporation (MNC)environment is preferred

• Experience administering a medium-sized network (750+ nodes) is preferred
  

Technical Skills

Systems Experience

• Introductory:

  • Windows Server

  • Linux (Ubuntu preferred)
    

• Advanced:

  • Cisco technologies (ASA, IOS, switching)

  • Huawei networking

Networking Technologies

• Infrastructure: Switches, routers, hubs, servers, cables, racks, firewalls

• Network types: LAN, WAN

• Protocols & Concepts:

  • TCP/IP, DNS, UDP

  • QoS, latency

  • Routing: BGP, OSPF, MPLS

  • Services: DHCP

  • Security & Tunneling: ACLs, GRE, IPSec VPN, IDS

Core Competencies:

• Ability to communicate effectively in English (written and verbal)

• Ability to work in a fast-paced, multi-tasking environment while maintaining high service levels

• Strong problem-solving skills

• Willingness and ability to learn new technologies quickly

• Proven ability to manage or contribute to projects, including at least one6-month project experience