Job Description
Cruise Administration Services, Inc. (CASI), a Carnival Cruise Line entity in the Philippines, is currently looking for Specialist, T&E. Only candidates located in Metro Manila, Philippines to apply.
Job Summary:
The T&E Specialist is accountable for overseeing the partnership, customer service, audit, and administration of the Business Travel and Entertainment Expense Company policy.
Essential functions:
- Research, review, support, and respond to all inquiries from employees, crew, and internal business partners within established timeframes to avoid escalation of complaints. Identify and document root causes of inquiry to create long-term solutions. Assist in interim communications to traveler base.
- Administer all Travel programs with established Banking partner(s).
- Process all expense reports, petty cash, T&E and purchasing card charges and payments within established timeframes to maximize global rebate and financial reporting.
- Research, timely and accurately report and resolve all aged or delinquent travel program charges, disputed items, receivables, and audit items.
- Communicate, collaborate, and partner with other departments, team members, and external vendors to resolve invoice and payment problems in a timely manner by taking a proactive approach and following through to payment.
- Perform other job-related functions as assigned and assist to provide cross trained coverage to other areas on the team. Coordinate and/or participate in special projects.
- Support Accounts Payable Leaders in accomplishing department goals related to servicing our internal and external customers and vendors.
- Adhere to and promote Company values, strategies, policies, and compliance measures.
- Comply and ensure proper internal document controls, policies, and procedures, in Accounts Payable.
Qualifications:
- 2+ years of experience in a processing and customer service department, in a high-paced electronic environment. Accounts Payable, T&E/P-card administration and/or audit experience, or other related accounting experience preferred.
- Experience with Oracle Financial Systems and full understanding of procure-to-pay process is preferred.
- Strong communication skills both verbal and written.
- Excellent customer service skills. Strong organizational/multi-tasking and prioritizing skills. Ability to work in a flexible and dynamic environment. Team oriented person who can focus on the details. Proven ability to interact with all levels of the organization. Creative thinker and solutions oriented.
- Amenable to working an 8:00 PM–5:00 AM Philippine Time (PHT) shift.
