Our Global Operating Center located in Manila is pivotal to enhancing the Firm's operational efficiency and streamlining legal and business services support across our global network. Our center provides comprehensive administrative, financial and operational services across office operations, compliance and new business, finance, technology, human resources, innovation and marketing. By centralizing these critical functions, the center ensures consistency and quality in service delivery while reducing operational costs. Through its integrated approach, our Global Operating Center enables the Firm to focus on its core legal services, drive global growth and maintain high standards of client service across all offices.
Duties And Accountabilities
Primary responsibilities will include, but are not limited to:
- Own the portfolio of all operational reporting, ad-hoc reporting requests and people analytics requests within the People function
- Capture reporting requests from business stakeholders and ensure business needs are accurately captured, understood and delivered
- Oversee documentation of guidance related to all BAU people reporting
- Develop reports in PowerBI and other tools, working with other resources developing reports in these tools on behalf of the People function
- As directed by the Manager, HR Data and Reporting, work with HR Operations Leadership to establish efficient BAU reporting processes
- Create efficiencies within the current HRSS team in Manila supporting people operational reporting to enable them to be freed up to work on other HRSS or value add activities.
- Educate stakeholders (HR Business Partner team members and other functions) on effective conversations related to people data.
- Work closely with the BI Group to define and test operational people dashboards developed within that group
- Act as an SME on all People data requests from the BI group for cross-functional dashboards.
- Participate in cross-functional reporting working groups, as required.
- Act as an escalation point within HR Operations for non-standard D&I data requests from Business Development and Diversity &Inclusion teams
and D&I teams
Qualifications
Skills/Experience
- 3 - 5 years of relevant people/HR reporting and analytics experience.
- Substantial knowledge of Microsoft PowerBI reporting techniques and tools.
- Advanced Microsoft Excel knowledge
- Knowledge of other reporting tools, such as MS Access, Tableau, Qlik etc., a plus
- Knowledge of workforce analytics and planning in an agile environment
- Experience in coaching others in use of data and reporting tools
- Experience of working in a law firm preferred.
- Experience working both independently and in a team-oriented, collaborative environment is essential.
- Critical thinking and problem solving skills.
- Ability to be flexible and handle multiple large projects.
- Self-starter, able to drive and manage global projects with limited direction
- Strong organizational skills, attention to detail, and ability to work quickly and efficiently, prioritizing a varied workload with multiple stakeholders and shifting demands
- Demonstrate strong problem solving skills, process-driven mindset, resourcefulness and ability to meet responsibilities with minimal direct supervision
- Ability to manage stakeholder expectations by understanding stakeholder needs, determining alternatives to meet requirements and communicating appropriately.
- Excellent verbal and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences, at all levels
- Accountable team player with a constructive attitude, problem-solving and customer success mindset able to work effectively in a fast-paced environment with a geographically dispersed team
- High degree of confidentiality needed.
Office Location and Reporting
- This is a role based in Manila
- This role reports to the HR Data & Reporting Manager
This role reports to
Senior Manager, HR Data & Reporting
Equal Opportunities
White & Case is committed to creating a fair workplace. It is our Firm's policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.
If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you.
The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.
The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.
Note to Recruitment Agencies
Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business—specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.
