Job Description

The protection of children and vulnerable users has been fundamental to Resolver-Crisp's mission since day one. Every year we protect millions of the most vulnerable from the most egregious forms of exploitation. By combining Artificial and Human Intelligence, we deliver 24/7/365 early-warning risk intelligence to leading brands, global enterprises and social media platforms — stopping grooming, exploitation, disinformation and hate speech before they spread. It is only in diversity that we can tackle problems of this scale: our analysts come from a wide range of nationalities, cultural backgrounds and together speak over 50 languages.

The Role

We're looking for a Specialist Analyst to strengthen our Child Safety expertise. This is a role for someone who wants their work to have a direct, real-world impact on child safety — with the depth of experience to work independently, mentor others, and act as a vertical specialist for our clients.

Key Responsibilities

Detect, investigate and analyse online threats involving child sexual abuse material (CSAM), grooming behaviours and child exploitation, using OSINT techniques and, where relevant, personas — with limited supervision.
Translate unstructured open-source intelligence into clear, well-structured, timely intelligence reports for clients and, where appropriate, law enforcement partners.
Track evolving language, coded terms and evasive tactics used by bad actors across messaging apps and closed groups.
Deliver small-scale training programmes and 1:1 training for new recruits; coach and mentor
colleagues within the vertical.
Organise and prioritise content delivery for a small team working across time zones; write clear
handover notes and meeting outcomes.
Look ahead of emerging risks for clients, proactively directing colleagues towards subjects of interest.
Act as a liaison for clients as a child protection specialist, attending calibration calls as required.
Provide rapid, high-quality analytical support during urgent safety incidents or emerging trend spikes.
Investigate and propose process or workflow improvements based on best practice.

Requirements & Qualifications

Demonstrable knowledge and experience in the online child safety/risk space, ideally with subject matter depth in child endangerment.
A genuine interest in online safety and commitment to proactively researching new trends and areas of risk.
Experience in a research, safeguarding, intelligence or similar role — data collection, analysis or
intelligence operations across law enforcement, NGOs or major tech platforms is valuable.
Excellent research and report-writing skills, critical thinking, and attention to detail; fluent English and a degree-level qualification or equivalent experience.
High emotional resilience and discretion — this role involves regular exposure to distressing material and requires strict adherence to confidentiality protocols.
Ability to prioritise and manage deadlines across multiple cases; creativity and flexibility to adapt to changing circumstances.
Familiarity with OSINT tooling; SQL/Python or data manipulation skills are a plus but not required.

Working hours are Monday to Friday daytime with weekend rotation as required. We operate Hybrid Office working, with 2 days a week in the office.