The Role:-
Purpose and Position in Organization
To provide efficient and flexible administrative support to the recruitment process as part of the recruitment administration team. To act as the main point of contact for all queries relating to the support function of the account.
Reports to Team Leader – Recruitment Administration or Principal – Recruitment Administration
People Manager
- Performance Outcomes / Accountabilities
- Data integrity accuracy for self and (Senior) Recruitment Coordinators
- Completion of tasks within agreed timescales or Service Levels
- Compliance to policies, procedures, and ISO standards applicable to both client and AMS
- Completion of mandatory trainings
- Customer satisfaction/working within Service Levels
- Efficient usage of Digital Automation or Technology
Partnership with clients and stakeholders through effective collaboration:-
Key Responsibilities:-
- Oversees account-specific administration activities for the following scope of services: job posting, interview scheduling, help desk support, pre-employment screening or reference checks initiations or verifications, candidate care, offer management, onboarding, invoice administration, applicant tracking system updates, and requisition management
- Processes more complex requests and provides support or training, as well as acting as a buddy to junior team members
- Managing various ad-hoc administration activities to support the effective running of the recruitment process e.g., updating Operations Manual or other process documentation
- Completing reports and trackers accurately and to deadlines
- Building and maintaining strong working relationships between all parties including recruiters, hiring managers, vendors, and other account stakeholders
- Ensuring stakeholders and colleagues are continually appraised and updated on the relevant processes, including changes, providing first-line support for managing and resolving escalations
- Contributes ideas and actively participates in projects for cost savings, revenue generation, and operational efficiency (Ex. process and benchmark review, time study)
- Overseeing work allocation and reviewing accuracy of output for other (Senior) Recruitment Coordinators
- Fully utilizes technology and other rollouts and changes implemented to the team
Behavioral Skills:-
- Growth Mindset - proficiency level 3
- Mentors/Coaches Others - proficiency level 2
- Accepts and Adapts to Change - proficiency level 3
- Effective Communication - proficiency level 3
- Takes and Models Responsibility - proficiency level 3
- Prioritization and Capacity Management - proficiency level 2
- Knowledge Sharing - proficiency level 3
- Stakeholder Partnering - proficiency level 3
- Critical Thinking - proficiency level 3
- Technical Skills
- MS Office - proficiency level 3
- Administration Technology Literacy - End User - proficiency level 3
- Recruitment Administration - proficiency level 3
- Data Literacy - proficiency level 2
- Training Delivery – End User - proficiency level 2
- Writing standard operating procedures (SOPs) - proficiency level 2
Why AMS:
We all play a role in our success - whether that's working directly with clients or adding value behind the scenes. By working together, we bring stronger insight to our clients and create more diverse and rewarding career journeys for our people.
Beyond our standard benefits package, you'll have the flexibility, autonomy, and trust to work in a way that fits you. Our focus is on enabling meaningful collaboration and support, so you can do your best work - your way.
We offer
- Growth and development focused on your strengths
- The opportunity to develop a career within one of the world's leading organizations specializing in talent and workforce solutions.
- A team that values being Passionate, Bold, and Authentic
- Supportive communities such as our Employee Resource Groups (ERGs)
- Volunteer day - you get one additional paid day off each year to volunteer for a cause that matters to you
- A competitive reward and benefits package* (private medical care, life insurance, etc.)
- Flexibility in how and where you work.
- Hybrid model.
Our statement
We're committed to creating an environment where everyone feels a sense of belonging. We welcome applicants from all backgrounds and encourage people with diverse skills, perspectives, and experiences to apply. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.
If you require any accommodations or have any accessibility needs, please reach out via email [Confidential Information] or make a member of our Talent Acquisition team aware at any time.
If you're ready to bring your skills, curiosity, and passion, click Apply and let's explore what we can achieve together!
