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Spanish Service Desk Associate (Taguig City + Start As Soon As Possible)

Spanish Service Desk Associate (Taguig City + Start As Soon As Possible)

J-K NETWORK RECRUITMENT SERVICES AND CONSULTANCY, INC.
Fresher
Not Disclosed
  • Posted an hour ago
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Job Description

BENEFITS :
Open for Undergraduates
Position: Spanish Service Desk Associate
Industry: IT/BPO Company
Location: BGC, Taguig City
Salary: Php 65,000
Work Schedule: Nightshift
Work Set-up: Onsite
JOB DETAILS :
COMPANY PROFILE: This is a Multinational and a largest IT Company. They are one of the world's largest IT and business consulting firms that sustain profitable growth-delivering a wide range of benefits for your company and clients, and consultants.

Position: Spanish Service Desk Associate
Company Industry: IT/BPO Company
Location: BGC, Taguig City
Salary: Php 65,000
Work Schedule: Nightshift
Work Set-up: Onsite

JOB REQUIREMENTS:
Filipino National who can speak and write Spanish and English.
Open for Undergraduates, Senior High School graduates, High School graduates, Vocational graduates, and Bachelor's degree holders.
At least 1 year of work experience in Spanish IT Support, Technical Support, Service Desk, or Helpdesk roles.
Willing to work on-site in BGC, Taguig City.
Can start as soon as possible.

JOB RESPONSIBILITIES:
Provide technical support to Spanish- and English-speaking clients through phone calls, chat, and email.
Handle security-related inquiries, concerns, and service requests in both Spanish and English.
Assist customers with security system issues, account access, login concerns, and basic troubleshooting.
Verify customer information and ensure the confidentiality of sensitive account details.
Document customer interactions, resolve issues, and escalate complex security concerns when necessary.

RECRUITMENT PROCESS:
Resume Screening
Initial Interview
Language Interview
Final Interview
Job Offer

HOW TO APPLY:
Click the APPLY button.
Send your resume to: [Confidential Information]
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