Spanish Retail Beauty Care Account Specialist (Php 65,000 + Incentives)

BENEFITS :

Position: Spanish Retail Beauty Care Account Specialist
Company Industry: Information Technology Company
Work Location: BGC, Taguig City
Salary: Php 65,000
Work Schedule: Night Shift

JOB DETAILS :

COMPANY PROFILE: Our client is one of the world's leading IT and business consulting companies, providing innovative business solutions and customer support services to various global industries. They are committed to delivering excellent customer experiences and helping businesses achieve sustainable growth.

Position: Spanish Retail Beauty Care Account Specialist
Company Industry: Information Technology Company
Work Location: BGC, Taguig City
Salary: Php 65,000
Work Schedule: Night Shift
Work Set-up: Onsite

JOB REQUIREMENTS:
Filipino national who can speak and write fluently in both Spanish and English.
Open to High School graduates, Senior High School graduates, Vocational graduates, Undergraduates, and Bachelor's degree holders.
At least 1 year of work experience in any Spanish-speaking position, preferably in customer service, retail, or sales.
Willing to work onsite in BGC, Taguig City.
Can start as soon as possible.

JOB RESPONSIBILITIES:
Provide customer assistance to Spanish-speaking customers regarding beauty care products, orders, and services.
Handle inquiries about product information, availability, pricing, promotions, and order status.
Assist customers with purchases, returns, exchanges, and other order-related concerns.
Address customer complaints and provide appropriate solutions in a timely and professional manner.
Deliver a positive customer experience through calls, chat, and/or email.
Maintain accurate records of customer interactions and transactions.
Meet assigned customer satisfaction goals and performance targets.

RECRUITMENT PROCESS:
Resume Screening
Initial Interview
Final Interview
Spanish Language Assessment
Job Offer

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