Search by job, company or skills

Spanish Helpdesk Support Associate ( Php 80,000 - Php 90,000)

Spanish Helpdesk Support Associate ( Php 80,000 - Php 90,000)

J-K NETWORK RECRUITMENT SERVICES AND CONSULTANCY, INC.
Fresher
Not Disclosed
  • Posted 12 hours ago
  • Be among the first 10 applicants

Job Description

BENEFITS :
15% Night Differential Pay
Medical Reimbursement
Higher Basic Pay
Leave Credits
HMO with 2 Free Dependents
Position: Spanish Helpdesk Support Associate
Salary: Php 80,000 - Php 90,000
JOB DETAILS :
COMPANY PROFILE: This healthcare company is one of biggest providers of pharmaceutical products. Their expertise in research and manufacture to treat diseases and operating around the world.

Position: Spanish Helpdesk Support Associate
Salary: Php 80,000 - Php 90,000
Location: Taguig City
Industry: Shared Services
Work Set-up: Onsite
Work Schedule: Night Shift Schedule

Job Requirements:
Filipino Nationals can speak, read and write in Spanish
Open to Senior High School graduates, undergraduates, and bachelor's degree holders.
With experience in a Spanish technical support or IT helpdesk role, OR at least 2 years of experience in Spanish customer service.
Willing to work in a Night shift schedule.
Experience supporting hospitals, clinics, laboratories, pharmacies, or medical offices is a plus but not required.

Job Responsibilities:
Provide customer support to Spanish-speaking customers through phone, email, and chat
Assist customers with basic troubleshooting and provide appropriate solutions to their issues.
Handle complaints and ensure customer concerns are addressed effectively.
Follow up with customers to ensure their concerns have been resolved.
Follow company policies, procedures, and established service standards.
Maintain accurate customer records and update account information when required.

Recruitment Process:
Resume Screening
Initial Interview
Onsite Interview ( HM Interview)
Language Assessment
Job Offer

HOW TO APPLY:
Click the APPLY button.
Send your resume to: [Confidential Information]

If you are not registered yet on our website, please register so you can apply to our job postings:
https://jknetwork-jobs.com/register

Contact us for more inquiries:
Mobile: +639176381992
WhatsApp: +639176381992
Look for Ms. Hera

Apply now and bring home an exclusive J-K Network Windbreaker once you get hired from any of our clients!

More Info

Job Type:
Employment Type:

Key Skills

Spanish customer service

Spanish technical support