Spanish Healthcare Technical Support Specialist

BENEFITS :

Position: Spanish Healthcare Technical Support Specialist
Company Industry: Shared Services
Work Location: BGC, Taguig City
Salary: Php 80,000 - Php 90,000
Work Schedule: Night Shift Schedule
Work Set-up: Onsite

JOB DETAILS :

COMPANY PROFILE: This healthcare company is one of biggest providers of pharmaceutical products. Their expertise in research and manufacture to treat diseases and operating around the world.

Position: Spanish Healthcare Technical Support Specialist
Company Industry: Shared Services
Work Location: BGC, Taguig City
Salary: Php 80,000 - Php 90,000
Work Schedule: Night Shift Schedule
Work Set-up: Onsite

Job Requirements:
️ Filipino candidate with Spanish and English proficiency, both written and verbal.
️ Open to foreign nationals fluent in Spanish and have a permanent resident in the Philippines.
️ Experience supporting hospitals, clinics, laboratories, pharmacies, or medical offices.
️ At least 6 months year of experience inTechnical Support.
️ Open to Senior High School graduates, undergraduates, and Bachelor's degree holders.
️ Willing to work in a Night shift schedule.

Job Responsibilities:
️ Provide technical support to Spanish-speaking healthcare professionals, patients, and/or healthcare organizations through phone, email, chat, or other support channels.
️Troubleshoot software, hardware, application, connectivity, and system-related issues.
️Communicate technical information clearly and professionally in Spanish and English, adapting explanations to users with different levels of technical knowledge.
️Create, update, and maintain accurate support tickets, documenting reported problems, troubleshooting steps, resolutions, and follow-up actions.
️ Follow company procedures, healthcare compliance requirements, security protocols, and quality standards.

Recruitment Process:
️ Resume Screening
️ Initial Interview
️ Hiring Manager (Face to Face)
️ Final Interview/Language Assessment
️ Job Offer

HOW TO APPLY:
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Send your resume to: [Confidential Information]
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