Embrace the innovation with iOPEX Technologies. Join our awesome #iopexhappy@work team!
We are hiring for awesome Spanish Bilingual Specialists for our Pioneer team.
What You'll Be Doing
- Handle inbound customer calls in a professional and courteous manner
- Utilize AI-powered tools to efficiently address customer inquiries and concerns
- Demonstrate strong problem-solving skills to provide tailored solutions to customers
- Maintain accurate records and documentation of customer interactions
- Actively participate in team meetings and training sessions to continuously improve performance
- Contribute to a positive and collaborative work environment
Requirements
- NO EXPERIENCE REQUIRED
- Fluency in both Spanish and English languages, both written and verbal
- Excellent communication and interpersonal skills
- Prior experience in a customer service or call centre environment, preferably in the AI or technology industry
- Strong problem-solving and decision-making abilities
- Ability to work effectively in a fast-paced, dynamic environment
- Commitment to providing exceptional customer service
- Should be willing to work onsite on a shifting schedule in BGC, Taguig
Other Info
- Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
- Work set up: Onsite
- Schedule: Shifting
- Language: SpanishSwedish (svenska) and English
- Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer What's in it for you
- Our people enjoy some amazing perks, check out a few below:
- Competitive salary package
- Exciting employee engagement activities
- Stability (Continuously getting pioneer accounts)
- Learning sessions every week
- Fast career growth
- Accessible location
- HMO
- Leave credits/Leave conversions
- Night differential
- Annual appraisal
- 2 days off And most importantly, you'll be part of a growing company with dynamic and engaging team.
