Spanish Bilingual Customer Service Representative

Company Description

HealthQuist is a revenue cycle management company located in Pasig. We specialize in providing customized full-service medical billing to our healthcare clients. Our services go beyond standard medical billing, offering additional benefits designed to maximize collections and increase efficiency for office staff. Our goal is to allow healthcare providers to focus on providing the best possible care to patients.

Role Description

This is a full-time on-site role for a Customer Service Representative at HealthQuist Inc. in Pasig. The Customer Service Representative will be responsible for providing excellent customer support and ensuring customer satisfaction. This includes handling customer inquiries, resolving complaints, and providing information about the company's services. The Customer Service Representative will play a crucial role in maintaining a positive customer experience.

Qualifications

• Strong focus on customer satisfaction and providing excellent customer service
• Good communication and interpersonal skills
• Ability to resolve customer complaints and handle inquiries effectively
• Experience in a similar customer-facing role
• Attention to detail and problem-solving skills
• Proficiency in relevant computer applications
• Experience in the healthcare industry is a plus
• Spanish Language Expertise is required
• Must currently live in the Philippines