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Job Description

BENEFITS :
Open for Entry-Level
Free Shuttle and Company Transportation
️ Position: Spanish Banking Services Associate
️ Industry: American Global Banking and Financial Services
️ Location: Taguig City
️ Work Arrangement: Onsite
️ Salary: Php 70,000 - Php 80,000
️ Schedule: Rotational Schedule
️ Days Off: 2 days per week
JOB DETAILS :
Company Profile: A leading Fortune 500 global financial institution offering banking, shared services, BPO, and digital solutions worldwide, with expanding Spanish-speaking operations in Manila.

Position: Spanish Banking Services Associate
Industry: American Global Banking and Financial Services
Location: Taguig City
Work Arrangement: Onsite
Salary: Php 70,000 - Php 80,000
Schedule: Rotational Schedule
Days Off: 2 days per week

BENEFITS:
️ Very Stable company and in house hiring.
️ Salary above the market for the same positions.
️ HMO for up to 3 dependents, 100% company-paid.
️ Retirement benefits for employees.
️ Free Shuttle and company transportation.
️ Sleeping Area and Shower Rooms.
️ Lifestyle and wellness facilities like Gym and Game Center.

JOB REQUIREMENTS:
️ Filipino who can communicate in Spanish (Conversational to Fluent).
️ Foreign nationals with permanent residency in the Philippines may also apply.
️ Open to college undergraduates (completed at least 2nd year), associate degree holders, and graduates.
️ No work experience required - open to career shifters.
️ Customer service experience is an advantage but not required.
️ Willing to undergo customer service training.

JOB RESPONSIBILITIES:
️ Handle inbound calls, emails, and chat inquiries from Spanish-speaking clients in the US.
️ Assist customers with information regarding bank branches, schedules, banking services, and fund transfers.
️ Support clients with account opening concerns, card requests, and basic banking assistance.
️ Respond to inquiries related to account balances, duplicate charges, and bank documentation.
️ Escalate complicated concerns such as fraud cases and specialized requests to the appropriate team.

RECRUITMENT PROCESS:
️ Resume Screening
️ Online Assessment (Spanish and English)
️ HR Interview
️ Final Interview with Situational Questions (Onsite Interview)
️ Job Offer
️ Onboarding / Start Date

HOW TO APPLY:
Click the APPLY button.
Send your resume to: [Confidential Information]
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Job ID: 153672325

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