Sourcing Manager

Sourcing Manager (Onsite | FREE AI Certification)

Cebu City | Day Shift | 8:00 AM – 5:00 PM | Monday – Friday

As the Sourcing Manager for GoTeam, you will lead and optimize the sourcing function that supports our Talent Acquisition team. You will be responsible for managing sourcing operations, developing sourcing strategies, overseeing candidate engagement standards, and ensuring operational excellence throughout the candidate journey. This role combines team leadership, process improvement, talent pipeline development, employer branding support, and recruitment technology optimization to deliver exceptional candidate experiences and strong recruitment outcomes.

You're Likely A Strong Fit If You Have

• Minimum of 5 years of experience in Talent Acquisition, Recruitment Operations, or related recruitment leadership functions.
• Minimum of 2 years of people leadership experience managing talent acquisition teams.
• Demonstrated success in building and managing sourcing teams, including coaching, performance management, workforce planning, and KPI accountability.
• Experience developing, implementing, and maintaining recruitment processes, SOPs, workflows, and quality standards.
• Experience using and optimizing ATS, CRM, sourcing platforms, recruitment marketing tools, and candidate engagement technologies.
• Strong analytical and problem-solving skills with the ability to leverage data and metrics to improve sourcing effectiveness and candidate conversion outcomes.
• Strong project management and organizational skills with the ability to manage multiple initiatives, deadlines, and stakeholders simultaneously.
• Must be willing to work onsite (Cebu IT Park) on a day-shift schedule.

Strong Signals

• Experience within a managed operations outsourcing, shared services, or high-growth recruitment environment.
• Experience conducting User Acceptance Testing (UAT), system implementations, or process improvement projects involving recruitment technology platforms.
• Knowledge of employer branding, recruitment marketing, social media engagement, and candidate attraction strategies.

Responsibility Pillars

Team Leadership & Performance Management

• Lead, coach, and develop the sourcing team through regular one-on-one meetings, performance reviews, and continuous feedback.
• Establish team goals, service standards, and productivity metrics aligned with Talent Acquisition objectives.
• Monitor sourcing team performance and implement initiatives to improve efficiency, quality, and candidate engagement.
• Ensure sourcing team members maintain complete, accurate, and up-to-date candidate profiles within established timelines and quality standards.

Candidate Experience & Engagement

• Champion a high-quality candidate experience by ensuring timely, personalized, and professional communication throughout the recruitment lifecycle.
• Establish and maintain service-level standards that ensure all candidate registrations, applications, and inquiries receive an initial response within four (4) hours or less, Monday through Saturday.
• Oversee candidate engagement across all recruitment and employer branding channels, ensuring inquiries received through the website, social media platforms, and messaging channels are addressed promptly and professionally.
• Monitor and maintain social media engagement standards by ensuring candidate and community interactions on company posts are acknowledged and responded to within established response-time targets.
• Continuously evaluate and enhance candidate journey touchpoints, identifying opportunities to improve responsiveness, engagement, satisfaction, and overall conversion outcomes.
• Collaborate with Recruitment, Marketing, and Operations teams to ensure a consistent employer brand experience across all candidate-facing communications and platforms.

Sourcing Strategy & Talent Pipeline Development

• Develop and execute sourcing strategies that build and maintain strong talent pipelines for current and future hiring needs.
• Create and maintain market maps for key business and technical positions to support workforce planning and proactive talent acquisition.
• Identify new sourcing channels, talent communities, and recruitment marketing opportunities to expand candidate reach and improve sourcing effectiveness.
• Partner with recruiters and hiring stakeholders to anticipate talent needs and ensure pipeline readiness.

Recruitment Operations & Process Excellence

• Own and continuously improve sourcing processes, workflows, and operational standards across the candidate journey.
• Lead User Acceptance Testing (UAT) activities for recruitment systems, sourcing tools, and candidate experience enhancements.
• Maintain and update recruitment SOPs, process documentation, templates, and candidate communication materials while ensuring proper version control and governance.
• Identify process gaps and implement scalable solutions that improve team efficiency, compliance, and candidate experience.

Conversion Optimization & Analytics

• Drive initiatives to increase the conversion of website visitors into registered candidates and completed applications.
• Monitor sourcing, engagement, and conversion metrics to identify opportunities for process improvement and operational excellence.
• Develop reporting and insights on candidate engagement, profile completion, sourcing effectiveness, response times, and funnel performance.
• Utilize data-driven decision-making to improve candidate attraction, engagement, and conversion outcomes.

ABOUT GOTEAM

Founded in 2014, GoTeam is a global outsourcing and AI-enabled operations partner that builds and manages high-performing offshore teams for international clients. We combine Filipino talent with structured systems and modern technology to deliver reliable, scalable support across business functions. Great Place to Work® certified for five consecutive years, GoTeam operates at the intersection of operational excellence and people care.

GoTeam is a People-First Organization

Values: We believe in empowering our team members with growth, stability, and purpose—building careers, not just filling roles.

Benefits: Industry-leading HMO with dependent coverage, ₱1M life insurance, 25 paid time-off credits, company-provided equipment, Masterclass and LinkedIn Learning access, wellness programs, and family support services.

Giving back: Through GoTeam Cares, we create opportunities for our people to contribute meaningfully to Filipino communities.

GoTeam is an AI-Driven Organization

We are committed to jointly: (1) empowering the next generation with AI and (2) an action orientation grounded in Gratitude, Humility, and a thirst for Discovery. At GoTeam, the entire internal team is supported by a public commitment to AI, including:

Educating 100,000 Filipinos on AI

The GoTeam Founder, Matt Kesby's book Untangling AI and two associated businesses: Multiplai.tech and aicoaches.com

Internal staff servicing the business focused solely on AI

Everyone at GoTeam has the ability to and is ENCOURAGED to implement AI. AI is front and center and will be pursued more vigorously going forward—everyone will be EXPECTED to implement AI. You will have unlimited support to drive AI implementations inside the business.

Benefits of GOTEAM

Accelerate Your Personal Growth

Company-provided laptop + second monitor

Industry-best HMO for 1 dependent + extended dependents (₱200,000 coverage, private room, ₱10,000 meds reimbursement)

Option to enroll up to 4 additional dependents via salary deduction

₱1M life insurance coverage

Membership in GoTeam Sports Club, Yoga, and Wellness Programs

Unlock Your Possibility

25 paid time-off credits

5 service incentive leave (SIL) days after your first work anniversary

Salary loan access (post-regularization)

₱200/day onsite allowance (if applicable to the role)

Employee discounts and company raffles

A Strait of Hormuz Relief Allowance of ₱1,000 per month will be provided for the next three (3) months.

Welcome gift on Day 1

Opportunity to win a trip to Bali through company programs

Your Family's Benefits

24/7 financial, legal, and counseling support (up to 4 family members)

Free telemedicine consultations

Virtual family events and prize opportunities

OUR HIRING PROCESS

What Happens After You Click Apply

When you click Apply, you'll first be directed to our Careers Page to create your R24 profile. Once your profile is complete, you'll automatically be guided to our AI-powered, self-guided interview experience, designed to be fair, flexible, and stress-free. You can start immediately or complete it later at a time that works best for you.

What you'll need:

Stable internet connection

Desktop or laptop

Headset

You'll answer interview questions at your own pace—no live interviewers, no surprise questions, and no pressure. Once completed, the platform generates an AI-assisted summary of your responses, and one of our recruiters will follow up with the next steps.

Go Beyond Employment: Build a Future-Proof Career

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