Solutions and Integration Manager

About BDO

BDO Unibank, Inc. is the Philippines leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise We Find Ways, we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

The Solutions & Integration Manager leads the technical evaluation, architecture design, and end-to-end integration of digital insurance solutions with strategic partners. Serving as the primary technical solution lead across business units, insurance carriers, fintech/banking platforms, and technology vendors, this role translates strategic business goals into scalable, secure, and future-ready digital integration frameworks.

Key Responsibilities:

Strategic Integration & Technical Feasibility

• Conduct comprehensive technical and architectural feasibility assessments for prospective digital partnerships (banks, e-wallets, e-commerce, super-apps, and ecosystem platforms).
• Evaluate partner technical capabilities, API readiness, authentication mechanisms, and infrastructure compatibility.
• Analyze business cases, implementation complexity, delivery risks, and cost structures to recommend optimal technical approaches.
• Define standardized partner integration playbooks, reusable API specs, and modular onboarding frameworks to accelerate partner integration timelines.

End-to-end Technical Solution & Journey Architecture

• Gather, refine, and translate complex business requirements into detailed Functional Specification Documents (FSDs), API contract specifications, and system flow diagrams.
• Map end-to-end customer journeys, operational processes, and backend exception-handling workflows across multi-party ecosystems.
• Architect robust integration flows for real-time policy issuance, premium calculation, billing/payment collection, mid-term policy servicing, and automated claims initiation.
• Collaborate closely with Enterprise IT, Security, and Cloud Architecture teams to align partner solution designs with corporate security, data privacy, and governance standards.

Execution, Delivery & Ecosystem Management

• Lead end-to-end technical delivery from design and API sandbox testing to User Acceptance Testing (UAT), production deployment, and post-launch verification.
• Define technical scope, integration milestones, dependency matrices, and success criteria for complex multi-party programs.
• Direct external software vendors, Insurtech providers, and third-party developers throughout the integration lifecycle.
• Act as the technical bridge aligning business, IT, compliance, legal, and partner engineering teams.

Continuous Improvement & Futureproofing

• Monitor platform performance, system uptime, API response latencies, error logs, and customer drop-off points to continuously optimize conversion rates and platform health.
• Identify operational bottlenecks and lead technical enhancements to automate manual offline fallbacks.
• Benchmark emerging Insurtech trends, microservices architectures, embedded insurance technologies, event-driven integrations, and open API standards.

Strategic Integration and Technical Feasibility

• Conduct comprehensive technical and architectural feasibility assessments for prospective digital partners (banks, e-wallets, e-commerce, super-apps, and ecosystem platforms).
• Evaluate partner technical capabilities, API readiness, authentication mechanism, and infrastructure compatibility.
• Analyze business cases, implementation complexity, delivery risks, and cost structures to recommend optimal technical approaches.
• Define standardized partner integration playbooks, reusable API specs, and modular onboarding frameworks to accelerate partner integration timelines.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, Management Information Systems, or a related field.
• Minimum of 5-8 years in technical solution architecture, systems integration, digital product development, or technical delivery (preferably with InsurTech, Fintech, Digital Banking, or Embedded Insurance)
• Proven expertise with RESTful APIs, JSON/XML payloads, Webhooks, GraphQL, OAuth 2.0, and API Gateway management
• Hands-on experience mapping data fields and crafting sequence diagrams (UML, BPMN) and system flowcharts.
• Familiarity with microservices architecture, cloud platforms (AWS, Azure, or GCP), and core insurance/banking backend integration.
• Must be willing to work onsite and be assigned in Ortigas