Solution Specialist

Description:

The Solution Specialist provides Technical Sales and Support Services for Information Technology solutions supplied by the Company.

Duties and Responsibilities:

• Attend all required technical / certification training.
• Attain the necessary technical knowledge for the assigned solutions.
• Provide technical sales support to Account Managers.
• Perform on-site and off-site technical support services.
• Submit client call slips and service reports.
• Submit daily reports.
• Perform all other tasks as may be assigned.

Qualifications:

• Candidate must possess Bachelor's Degree in Information technology or Computer Science or Computer Engineering or equivalent
• Willing to be assigned in shifting schedule
• Willing to be based at the Client's office site
• Very good oral and written communication skills are required
• Preferably 1-2 yrs. experienced employee specialized in IT/Computer - Network/System/ Database Admin or equivalent
• Experience working in a customer support environment is a plus.

Requirements:

Skills:
Teamwork, Self-Management, Critical Thinking, Computer/Technical Literacy, Interpersonal Abilities, Adaptability/Flexibility, Fast Learner