Job Description: SolarWindsTool SME
Position Overvie
wWe are looking for a SolarWinds SME to manage and enhance our existing Observability platform focused on network and infrastructure monitoring. The candidate will be responsible for maintaining the current SolarWinds setup, ensuring optimal performance, and driving continuous improvement initiatives
.
Key Responsibilitie
- s:Platform Administration & Maintenan
- ceManage day-to-day operations of SolarWinds Orion platform and related modules (NPM, SAM, NTA, etc.
- ).Ensure platform health, availability, and performanc
- e.Apply patches, upgrades, and configuration changes as neede
- d.Network & Infrastructure Monitori
- ngConfigure and maintain monitoring for network devices (routers, switches, firewalls) and servers (Windows/Linux
- ).Implement monitoring for virtualization (VMware, Hyper-V) and cloud resources (AWS/Azure
- ).Set up alerts, thresholds, and escalation policies for proactive issue detectio
- n.Optimize dashboards and reports for visibility across infrastructure and network layer
- s.Continuous Improveme
- ntIdentify gaps in monitoring coverage and propose enhancement
- s.Implement automation for alerting, reporting, and integration
- s.Fine-tune performance metrics and event correlation for better observabilit
- y.Integration & Customizati
- onIntegrate SolarWinds with ITSM tools (e.g., ServiceNow) and other observability platform
- s.Develop and maintain custom scripts for automation and reportin
- g.Incident & Problem Manageme
- ntTroubleshoot platform and monitoring-related issue
- s.Collaborate with network, infrastructure, and application teams to resolve problem
- s.Documentation & Governan
- ceMaintain detailed documentation of configurations, processes, and improvement
- s.Ensure compliance with organizational standards and security policie
s.
Required Skills & Experien
- ce:Experience Range: 4–7 years in IT monitoring/observability doma
- in.Hands-on experience with SolarWinds Orion platform administrati
- on.Strong understanding of network protocols (SNMP, ICMP), infrastructure components, and virtualizati
- on.Knowledge of ITIL processes (Incident, Problem, Change Managemen
- t).Good analytical and troubleshooting skil
ls.
Preferred Ski
- lls:Experience integrating SolarWinds with ServiceN
- ow .Exposure to AIOps, event correlation, and predictive analyt
- ics.Ability to create custom dashboards and reports for stakehold
ers.
Soft Sk
- ills:Strong communication and collaboration sk
- ills.Ability to work independently and drive improvements proacti
vely.
