Job Description:
We're Hiring: Solar Operations & Performance Lead
Work Where People Matter
At Tech Mahindra Philippines, we're more than just a BPO we're a Certified Great Place to Work where your growth and well-being come first. With thriving hubs in Cebu and Manila, we're helping people like you build meaningful careers while making a real difference for customers around the world.
Why You'll Love It Here
- Growth you can see promotions and career paths await
- Learning that sticks trainings to sharpen your skills
- Learning that sticks trainings to sharpen your skills
- A workplace that cares inclusive, supportive, and people-first
- Health coverage you can count on
Your Day-to-Day
- Lead and mentor a team of Asset Engineers, overseeing remote system investigations and performance analysis.
- Monitor solar PV systems via advanced platforms (e.g., VCOM, NetSuite) to identify issues, defects, and optimization opportunities.
- Troubleshoot system faults and coordinate timely resolutions.
- Manage service inquiries, warranty claims, and supplier engagement for technical support and replacement parts.
- Oversee creation of service orders, bills of materials, and accurate documentation in NetSuite.
- Generate and present performance reports (monthly, quarterly, annual) to clients and stakeholders.
- Collaborate with subcontractors, clients, and internal teams to deliver operational excellence.
- Ensure compliance with O&M contracts, inspections, and regulatory requirements (including LGC submissions).
What We Are Looking For
- Bachelor's degree in Engineering, Renewable Energy, or a related technical field is highly preferred.
- 5+ years relevant experience in solar asset management, performance engineering, or O&M with at least 2 years of work experience in leading a team.
- Knowledge of solar PV systems, monitoring platforms (e.g., VCOM, SCADA), and performance analysis tools (e.g., PVsyst, NetSuite).
- Ability to troubleshoot technical issues, manage service cases, and oversee reporting requirements.
- Good communication skills and strong stakeholder management skills, with experience liaising across suppliers, subcontractors, and clients.
- Leadership experience in managing technical teams is an advantage.
- Willing to work onsite in Eastwood, Quezon City and amenable to a shifting schedule.
About Tech Mahindra Philippines
We're a global provider of IT and business process services, helping industries like telecommunications, healthcare, retail, banking, e-commerce, travel, and logistics. In the Philippines, we're home to thousands of talented professionals who value growth, diversity, and teamwork.
Your Next Move
If you're ready for a role where you can grow, make a difference, and enjoy the ride we'd love to meet you. Apply today and let's get started.
